Privacy Policy

Effective Date: 05/17/2017

What Do You Do With My Information?

At AWeber Systems, Inc. ("AWeber", "We", "Us" or "Our"), we respect your privacy and take protecting it seriously. This Privacy Policy covers our collection, use and disclosure of information we collect through our website and service, www.aweber.com owned and operated by AWeber Systems, Inc. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which our Clients have engaged us.

TRUSTe Privacy Certification

EU - U.S. Privacy Shield and Swiss - U.S. Privacy Shield

AWeber Systems, Inc. participates in and has certified its compliance with the EU - U.S. Privacy Shield Framework and the Swiss - U.S. Privacy Shield Framework. AWeber Systems, Inc. is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List. https://www.privacyshield.gov/list

AWeber Systems, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. AWeber Systems, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, AWeber Systems, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Company may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Here's what we do - and, more importantly, don't do - with any information you provide us.

"I Am An AWeber Affiliate."

Your name, address, phone and fax number, email address, tax ID number or SSN and any other information you provide are held in strict confidence. We collect this information only so we can generate your commission checks and meet United States federal tax requirements.

We do not sell or share your information with anyone else.

"I Am A Subscriber To An Email List Managed Through AWeber."

Your email address, name and any other information you provide, such as address and phone number you provide to our Clients, are held in strict confidence. We only keep your information so that our Client, whose email list you subscribed to, can email you.

We do not contact you. We do not sell or share your information with anyone else.

We collect information under the direction of our Clients, and have no direct relationship with you, whose personal data we process. We work with our Clients to help them provide notice to their subscribers concerning the purpose for which personal information is collected.

If you are a subscriber of one of our Clients and would no longer like to be contacted by our Client, please contact the our Client that you interact with directly. If you are one of our Clients and would like to update your account, please contact us.

We have no direct relationship with the individuals whose personal data we process. We acknowledge that you have the right to access your personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his or her query to our Client (the data controller). If our Client requests that we remove the data, we will respond to their request within 30 business days.

We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in our Policy regarding notice and choice and the service agreements with our Clients.

We will retain personal data we process on behalf of our Clients for as long as needed in order to provide services to our Clients. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters, you may follow the unsubscribe instructions contained in each of the communications you receive.

Service Related Emails

We may also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

"I Am An AWeber Customer."

All account information for our Clients is held in strict confidence.

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell or share your information with anyone. We only collect information like your name, email address, mailing address, phone number, and billing information so we can provide the email marketing services described on our website.

Service Providers

We use other third parties, such as a credit card processing company, to bill you for services and a Live Chat service to assist you if you have questions while using our website or regarding your order. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Legal Disclaimer

We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, or legal process served on our website.

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Access To Personal Information

Upon request we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us. We will respond to your request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information and our Clients' information is important to us. When you enter sensitive information, such as login credentials and credit card information, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.

We use cookies for our shopping cart, to remember your settings (e.g., language preference), and for authentication. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.