Effective Date: 6/24/2019
What Do You Do With My Information?
Our Data Processing and Security Terms contains more information about how we process data.
EU - U.S. Privacy Shield and Swiss - U.S. Privacy Shield
AWeber Systems, Inc. participates in and has certified its compliance with the EU - U.S. Privacy Shield Framework and the Swiss - U.S. Privacy Shield Framework. AWeber Systems, Inc. is committed to subjecting all personal data received from European Union (EU) member countries, the United Kingdom and Switzerland, respectively. in reliance on the Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield List. https://www.privacyshield.gov/list
AWeber Systems, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. AWeber Systems, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, the United Kingdom, and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, AWeber Systems, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, AWeber Systems, Inc may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Here's what we do - and, more importantly, don't do - with any information you provide us.
“I Am An AWeber Advocate.”
Your name, address, phone and fax number, email address, tax ID number or SSN and any other information you provide are held in strict confidence. We collect this information only so we can generate your customer referral checks and meet United States federal tax requirements.
We do not sell or share your information with anyone else.
“I Am A Subscriber To An Email List Managed Through AWeber.”
Your email address, name and any other information you provide, such as address and phone number you provide to our Clients, are held in strict confidence. We only keep your information so that our Client, whose email list you subscribed to, can email you.
We do not contact you. We do not sell or share your information with anyone else.
We collect information under the direction of our Clients, and have no direct relationship with you, whose personal data we process. We work with our Clients to help them provide notice to their subscribers concerning the purpose for which personal information is collected.
In order for AWeber to prevent Spam and protect Inboxes, we review customers' mailing lists, which contain your data, with a variety of automatic tests. Our staff also manually reviews mailing lists, and your data, for any signs of irresponsible emailing by our Clients.
If you are a subscriber of one of our Clients and would no longer like to be contacted by our Client, please contact the our Client that you interact with directly. If you are one of our Clients and would like to update your account, please contact us.
We have no direct relationship with the individuals whose personal data we process. We acknowledge that you have the right to access your personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his or her query to our Client (the data controller). If our Client requests that we remove the data, we will respond to their request within 30 business days.
We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in our Policy regarding notice and choice and the service agreements with our Clients.
We will retain personal data we process on behalf of our Clients for as long as needed in order to provide services to our Clients. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
AWeber will subscribe you to our newsletter(s), we will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters, you may follow the unsubscribe instructions contained in each of the communications you receive.
Service Related Emails
We may also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
“I Am An AWeber Customer.”
All account information for our Clients is held in strict confidence.
We use other third parties to provide our services. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service. This could include billing information provided to a credit card processing company to bill you for services or location, geographic information, device IDs, and online identifiers for personalization, or contact information to provide Live Chat and other Customer Support services while using our website.
Some third parties will provide us with information about you from publicly available sources to provide you a personalized experience while using our services. This information includes website information, social media handles, and other company information.
We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, bankruptcy proceedings or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, or legal process served on our website.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Access To Personal Information
Upon request we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by contacting us. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information and our Clients' information is important to us. When you enter sensitive information, such as login credentials and credit card information, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.
What About Cookies and Other Tracking Technologies?
What are Cookies?
Cookies are small pieces of text sent by your web browser by our website. A cookie file is stored in your web browser and allows us, our partners, advocates, and other service providers to recognize you and make your next visit easier and our service more useful to you.
We and our partners, advocates, or analytics or services providers use technologies, such as cookies, beacons, tags, and scripts, to analyze trends, administer our website, tracking users' movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Your choices regarding AWeber cookies
What About HTML 5?
We use Local Storage such as HTML5 to store content information and preferences. Third Parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML 5 and Flash cookies, to collect and store information. Various browsers may offer their own management tools for removing HTML5.
What About Log Files?
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data.
We use this information to analyze trends, administer our website, track visitors' movements around our website, and gather demographic information about our visitors as a whole. We do link this automatically collected data to other information we collect about our website visitors.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served advertising. You may continue to receive generic ads.
We post customer testimonials on our website, which may contain personal information. We do obtain our Clients' consent to post their name along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please contact us.
Social Media Features
You can connect your account to social media websites using services like Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us, such as your name and email address, so you can share messages on these websites. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page, allowing you to share with others within your network.
Links To Other Sites
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.