Tom Kulzer started AWeber in August of 1998
Team members in our Chalfont Pennsylvania office as of January 2016
AWeber develops and runs an opt-in email marketing service used by over 100,000 + small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.
Since Tom Kulzer founded AWeber in 1998, many bright, creative problem-solvers have joined the team in Chalfont, PA.
As we enter our 18th year in business, our talented team continues to expand as we accomplish our mission of building AWesome tools to support our growing base of customers. Driven by that mission, our team uses a set of six core values to guide our decisions and innovation on a daily basis.
Our Core Values
1 | Create Remarkable Experiences.
Anyone can say they're remarkable. But how many companies will, say, knock your socks off with their customer service and then send you a new pair of socks in the mail?
That's the kind of thing AWeber does. We know our customers' names and we're here seven days a week with personalized support.
2 | Execute with Passion.
The key to creating remarkable experiences is our passion to drive and deliver results. Once we commit to an idea or task, our team plans and executes with passion. Providing fantastic service and support is not something we take lightly, it’s what compels us to get up in the morning and make a difference.
AWeber customers are focused on growing their businesses and providing value to their own customers. We strive to provide them with the best tools to do just that.
3 | Foster Respect & Cooperation
At its core, AWeber is a family. A warm, fuzzy, 100-person (and growing!) family. But how does a big team feel like a family?
It's all in our culture of respect and cooperation. It doesn't come from policy, it comes from treating people like people ‐ the way we all should be treated. Teams openly collaborate to solve problems, and we all work together to make our service the best it can be.
Our totally open workspace helps the collaboration along. We're not just the anti-cubicle office. We're the anti-office-door office where everyone is accessible.
4 | Listen to What People Say About Us. Invite Feedback.
You can’t run a helpful company in a vacuum. That’s why feedback is so important to us - internally and externally.
We’re regularly named one of the best places to work in Philadelphia and Pennsylvania for a reason. Our internal suggestion boards, team surveys and Net Promoter Score tracking probably have a little bit to do with that.
Customer feedback is just as important to us. Our user experience team is continually using our customers’ suggestions to upgrade our service.
5 | Learn. Educate. Innovate.
We’re the ones who invented autoresponder emails, so we know all about innovation. As our CEO likes to say, “Dream big, fail fast and iterate on what works.” Constant education is a big part of that. We encourage team members to keep learning by attending events and conferences or continuing formal education in their field.
We’re all about educating our customers, too. We want your email campaign to be the best it can be, because when your business succeeds, we succeed too. We share all the advice we’ve learned in blog posts, webinars and guides - plus, we host monthly educational meetups at our headquarters.
6 | Don't Take Ourselves Too Seriously. Have Fun.
As serious as we are about our service, we seriously enjoy every minute of our work here. And we know how to have some serious fun.
Sometimes we kick it old school with pinball and arcade games. Sometimes we flaunt our athletic sides with ping pong, foosball and basketball. Sometimes we shoot each other with Nerf guns.
It's all about loving what you do and having fun while doing it.