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Award-winning Customer Solutions
Need help getting started? Want to move your list over from another provider? Just have a general question about email marketing or our services? No problem. Our live team of in-house customer solutions specialists are here to help you - 24/7.
We win more awards than we have shelf space for
We're honored to be recognized for the remarkable service we provide our customers.
Contact Center of the Year
Customer Service Department of the Year
Customer Service Department of the Year
Contact Center of the Year
Customer Service Department of the Year
Customer Service Department of the Year
Contact Center of the Year
2019 Service Team of the Year Runner-Up
For Innovation in Customer Service
Contact Center of the Year
Customer Service Department of the Year
For Innovation in Customer Service
2017 Service Team of the Year
Contact Center of the Year
2015 Service Team of the Year Runner-Up
Frequently Asked Questions
Find your answers with step-by-step instructions and video tutorials, available in our knowledge base.
API
- How can I update an existing subscriber via the API?
- How do I use Proof Key for Code Exchange (PKCE)
- What is Proof Key for Code Exchange (PKCE) and does my integration require it?
- When should a failed API request be retried?
- How do I use the out of band redirect URI?
- What OAuth 2 scopes are available for AWeber's API?
Getting Started
- How do I get started?
- How do I login to my account?
- What is a list?
- How do I navigate my list?
- How do I enable cookies?
- How can I drive traffic to my website?
Account Management
- How do I add and verify a From address in List Settings?
- What user roles are available in my account?
- How do I manage the users in my account?
- How can I switch between accounts?
- How do I set up DKIM and SPF records for my domain?
- How do I contact AWeber?
Landing Pages & Sign Up Forms
- How do I make sure my Social Sharing Image renders properly?
- How do I use the social element in my landing page?
- How do I update my video to be able to add it to my landing page?
- How do I add a video to my landing page?
- How do I tag my landing page?
- How do I set up a Google Analytics ID and Facebook Pixel on my Landing Page?
