Effective Date: 04/26/2012
What Do You Do With My Information?
AWeber complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. AWeber has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view AWeber's certification, please visit http://www.export.gov/safeharbor/.
Here's what we do - and, more importantly, don't do - with any information you provide us.
"I Am An AWeber Affiliate."
Your name, address, phone and fax number, email address, tax ID number or SSN and any other information you provide are held in strict confidence. We collect this information only so we can generate your commission checks and so we can meet United States federal tax requirements.
We do not sell or share your information with anyone else.
"I Am A Subscriber To An Email List Managed Using AWeber."
Your email address, name and any other information you provide such as address and phone number you provide to our customers are held in strict confidence. We only keep your information so that the customer whose email list you signed up to can email you.
We do not contact you. We do not sell or share your information with anyone else.
AWeber collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. AWeber works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
AWeber has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the AWeber's Client (the data controller). If the Client requests Aweber to remove the data, we will respond to their request within 30 business days.
AWeber will retain personal data we process on behalf of our Clients for as long as needed provide services to our Client. AWeber will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters you may follow the unsubscribe instructions contained in each of the communications you receive.
What About Clear Gifs?
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers' personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
"I Am An AWeber Customer."
Your account information is held in strict confidence. All customers' account information is.
We do not sell or share your information with anyone. We only collect information like your name, email address, mailing address, phone number, and billing information so we can provide the email marketing services described on this website.
We use other third parties such as a credit card processing company to bill you for services and a Live Chat service to assist you if you have questions while using our site or regarding your order. When you sign up for our services we will share your personal information only as necessary for the third party to provide that service.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
In the event AWeber goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Access To Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or deactivate it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information and our clients' information is important to us. When you enter sensitive information (such as login credentials and credit card information) we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.
What About Cookies?
We treat any data that we collect with a cookie with the same high respect that we treat other data about customers, subscribers and affiliates, and only use it in ways that are consistent with the policies described above.
What About Log Files?
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial please contact us
Social Media Features
You can connect your account to social media Web sites using services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to share messages on these sites. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Links To Other Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of AWeber. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit. This privacy statement applies only to information collected by this Web site.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.