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Can I Resend the Confirmation Message?
The confirmation message is sent only once per request by your subscribers.
Confirmed Opt-in works by giving subscribers the opportunity to confirm that they want to receive messages from you. They have the option to not confirm by ignoring the message. Any further unrequested messages sent to unconfirmed subscribers, including another copy of the confirmation message, would be considered spam by ISPs.
If your subscriber has requested your information by web form and reports to you having trouble finding the message, there are additional measures you can suggest to help them confirm their subscription.
Still Have Questions?
If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.Related Articles
- Why Use Confirmed Opt-In?
- Can I Delete Unconfirmed Subscribers?
- What Can I Do When My Subscriber Can't Find the Confirmation Message?
