Home > Support > Knowledge Base Home > Customers > Subscribers > Add / Remove


Search the Knowledge Base:


[Advanced Search]

Browse by Category



Can I Unsubscribe People Via Email?


You can unsubscribe people from your AWeber autoresponder without logging in to your control panel.

Using this feature, you can also specify a category under which to classify each removal. This allows you use other parts of your account to generate reports detailing subscribers you've deleted.


What Might I Use This For?


Automatically remove subscribers from your list when they place an order on your website
Allow your support personnel to process unsubscribe requests without logging into your account

Directions:


First, decide what email address you're going to send those remove requests from.

Then, choose List Settings under the My Lists tab.



If the address you're looking to send unsubscribe requests from is already set as your From Address, you do not need to add an additional address. The From Address is displayed at the top of the page, under the Basic Information section:



If it is not, you will need to add it under Notifications, at the bottom of the page. Simply scroll down, enter the name and email address, then hit the Add button.



Once you're done, hit the Save Settings button.

Note: If you add it as a Notifications email address, you will also receive messages at that address when you gain new subscribers, or when subscribers unsubscribe and leave you comments.

Finally, send a message to your AWeber list's email address (your listname@aweber.com) with the subject set to:

REMOVE#lead@email.com#category#list1,list2

Examples:


To: listname@aweber.com
Subject: REMOVE#jack@frost.com#BUY

To: listname@aweber.com
Subject: REMOVE#john@doe.com#TEST

To: listname@aweber.com
Subject: REMOVE#fred@smith.net#PRODUCT1#listname

To: listname@aweber.com
Subject: REMOVE#joe@bob.com#PRODUCT2#listname1,listname2

Note: No confirmation of the removal is sent to the subscriber; the removal is silent.


Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

Related Articles