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What If I Want to Collect Longer Custom Fields?


Text areas are a great way to solicit longer or more comprehensive responses from your subscribers. However, when asking for lengthy responses, there are a couple of things that you will need to keep in mind.

The first is simply that the more information you ask a subscriber to provide, the less likely they are to complete that form. Try to only ask for data that you are going to put to use.

The 100 Character Limit

Custom fields in AWeber have a 100 character limit for storage purposes. If a subscriber submits more than this amount of information, it will not be stored in your account.

Normally, this won't be a problem, but if you do need to collect lengthy responses, there is a way to get that data - simply turn on subscriber notifications for your list. When a subscriber joins your list, you will be sent an email which contains the all of the data that was submitted to the web form when that subscriber joined. This includes fields that were submitted with over 100 characters of text.


Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

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