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Why Isn't Content Appearing in my Blogger Newsletters?
Because Blogger uses the "Atom" format instead of the standard RSS 1.0 or 2.0 for its feeds, it is not fully compatible with the Blog Broadcast feature.
As a result, broadcast messages created using the feature with a Blogger blog will contain a clickable link to the full article, but will not include any content from the article itself.
How Can I Include Content From My Blogger Articles?
Fortunately, there is a simple workaround, requiring only a free Feedburner account and completion of a few easy steps:
1. Burn Your Feed
Log into your Feedburner account (or create a new, free one) and copy and paste in your blog's RSS feed address:
If you don't know your blog's RSS feed address, review the first step in the Blogger integration article to retrieve it.
2. Convert Your Feed to RSS
Click on the "Optimize" tab:

Along the left side of the page, you'll find a navigation bar with several options. Click on "SmartFeed":

Click on the option to "Deactivate" SmartFeed, then choose the "Convert Format Burner" option from the navigation bar on the left.

Make sure the option in the drop-down box reads "RSS 2.0", then click on the "Activate" button.
3. Get Your Converted Feed's Address
Scroll up to the top of the page, and look just beneath the title of your blog for the RSS icon:

Right-click on it, and choose "Copy Link Location" or the equivalent option in your browser.
4. Create or Modify Your Blog Broadcast
Follow the instructions in the Blogger integration article in our Knowledge Base.
For the first step of that article, instead of locating your feed through Blogger, use the address you just copied to your clipboard in the 3rd step of this article.

If modifying an existing feed that has the "Send Automatically" box checked, uncheck it temporarily until new articles are turned into broadcasts. This will ensure duplicate articles aren't sent to your subscribers.