Home > Support > Knowledge Base Home > Customers > Messages > Personalization


Search the Knowledge Base:


[Advanced Search]

Browse by Category



How Do I Use Custom Fields to Personalize Messages?


If you've created custom fields for your opt in forms, you can personalize your messages with the information you capture.


Where To Find the Custom Fields


Create a new or edit an existing message.

Scroll down, and look for the "Personalize" options. Click to drop-down the box you see:
Scroll down to the bottom of the list, and you'll find the personalization options for your custom fields.
Remember that the entries that end in "_fix" will capitalize the first letter of each stored word, then lower case the rest.



How To Insert a Custom Field


Once you've put your cursor into your message at the place where you'd like to have the field display, choose the custom field you'd like to insert.
You can also type the field manually into your messages, but be sure you type it exactly as it appears in the select box.

When your message is sent, the code you see in the message will be replaced with whatever is stored in the field you inserted.




Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

Related Articles