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Why Does It Say 1001 Under the "Last Message" Column For Some Subscribers?


If you've added subscribers to your list before adding your first follow up message, our system automatically sets them to "Broadcast Only" status in order to avoid sending unintended messages.

This is done by putting a very high value into the "Last Message" column when you list out subscribers.  Since this value indicates what message a subscriber received last and determines what they are to receive next, with it this high, they'll never receive your follow up messages.


How Do I Send These Messages To All Subscribers?


If you change the "Mes" number for subscribers where you see this is the case to '0', they'll receive the first message in your sequence a few hours later, followed by the remaining messages at the intervals you set.

Step By Step Instructions

  1. Under the Subscribers tab, click Search.

  2. Search for the subscribers that you would like to update. You can just click Search to view all subscribers, or you can use the search fields to look for everyone with "Last Message #" "is" "1001".

  3. Once you find the subscribers that you would like to send your follow ups to, simply change the number in the Last Message column from 1001 to 0.

  4. Hit Save when you're done - these subscribers will start getting your follow ups within the next 24 hours.


Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

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