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Why Do I See an Error When Adding Subscribers?


When adding subscribers to your list using either the Add page in your account or a form on your web pages, you may see the following error:


Sorry, the account you tried to access is currently unavailable from your computer due to many repeated submissions. Please wait several hours and try your request again.

Why Am I Seeing This Error?


The Add page is meant to add just a few subscribers per day, say to add a person here and there, or to test your forms. 

It is not meant as a primary means of adding subscribers because of the requirements of ISPs (the services who put your messages in their users' inboxes) that we have a certain kind of tracking information about subscribers.

If you have any kind of list of subscribers, you'll need to use the Import page.



How do I import a list of subscribers?


Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

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