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How Do I Use the Email Templates?


Creating a well designed HTML message is easy to do using the HTML email templates.

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Step by Step Instructions

  1. When creating a message (either a follow up or a broadcast), look to the right of the HTML Message area to see the Templates list.

    Simply click on the name of a template to see a preview in the area below.

  2. Once you've found a template that you would like to work with, click Load Template.

    Note: When you load a template, you will replace any content that is currently in the HTML Message area, so make sure that you load your template before starting to work on the content!
  3. Once you have loaded your template, it will appear in the HTML Message area to the left. Simply remove the default text and replace it with your own.



    At this point, you can also modify the template by inserting your logo or adding hyperlinks.
  4. Before saving your message, make sure that you have provided a plain text version of the message in the Plain Text Message area as well.

    Why include a plain text version?

  5. Once you are satisfied with your message, click Save Message.


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If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

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