Home > Support > Knowledge Base Home > Order / Cancel
Search the Knowledge Base:
Browse by Category
How Do I Cancel My Account?
To cancel your account, contact our Customer Solutions Team
You'll need to provide your:
- Login Name
- Last four digits of the credit card you have on file
Before You Do!
We'd hate to see you go! Were you having trouble finding something setting up your account?
Did you know that all you need to do to start seeing results is publish a sign up form to your website and get a few messages into your list?
Have you contacted our solutions team?
There are real, live people here standing by to help set up. We take a very personal approach with our customers and would be glad to help you with any questions or issues you're having.
We also offer regular live video seminars (including a walk-through on how to get started) hosted by our Education Team with years of experience in helping customers get set up.
Need references?
We also offer step-by-step How to Get Started Guide that is readily printable so that you can reference it as you get set up.Can't Get Your Form Published?
If you're having a particularly difficult time publishing a form to your site, feel free to contact us about having us do it for you.
Still Want to Cancel?
Darn. Still, we'd greatly appreciate your feedback on why you decided to, as it will help us to improve our service, something we're constantly working on.
Please let us know in your email or when you contact us by phone with your login information.
We'll certainly welcome your business again in the future, and would be happy to answer any questions about how you might best use our service for the meantime.
