Home > Support > Knowledge Base Home > Customers > Messages > Broadcasts / Newsletters


Search the Knowledge Base:


[Advanced Search]

Browse by Category



How Do I Send a Broadcast Message?


While autoresponder and follow up message are sent in sequence, one after another, broadcast messages are sent once at a specific date and time you specify.

Use broadcasts to send:
Newsletters
Sales Offers
Seasonal Messages
Other Date- and Time-Specific Mailings

Watch a Video


Share This Video



Step by Step Instructions

  1. Under the Messages tab, click Broadcast.



    On this page, click Create Broadcast Message to get started.
  2. The first thing that will appear when you create a new message is the subject field. This will appear as the subject line in your subscribers' inboxes.

  3. The next area on the page is the HTML message. You can use this to send messages with HTML features, such as including images.



    In the HTML message you can also use templates - simply select the template that you are interested from the menu on the right. If you're interested in this feature, learn more about using templates.
  4. Below the HTML area is a space for your plain text message. All your messages should have a plain text version in case any of your subscribers do not want to receive messages in HTML.

  5. Next, you can choose when your message should be sent. If you want to send it right away, leave this set to Send Immediately. If you want to send it out sometime later, choose Send Later, then select the date and time the message should be sent.

  6. By default, your message will be sent to all subscribers that are on the list you're sending to. If you want to include another list or send to a segment of the list you're working in, you can do so using the options just below the Schedule section.

  7. Finally, you have the option to syndicate your broadcast message, saving it to your broadcast archive. You can always do this later, even after the message is sent, so if you aren't sure whether to check that box, you can learn more about the broadcast archive, or just leave that unchecked for now.

  8. Once you are done, click Save Message to save your broadcast. This will take you back to the Broadcasts page - now is a good time to test your message by clicking the Test link to the right of the broadcast you just created.



    This will allow you to send yourself a copy of the message before you send it out to your whole list.
  9. Once you are satisfied with your message, click the Queue button. This will ready the message to be sent either immediately, or at whatever time you scheduled it for when creating it.


Still Have Questions?

If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.

Related Articles