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Why Are There Weird Characters in My Messages?
If your messages contain characters like & or #8217, then you probably used Microsoft Word to create your messages.
You must use a plain text editor to compose your messages.
Many common word processing applications such as Microsoft Word insert hidden formatting codes into documents. When you try to copy and paste these documents into your AWeber messages using your web browser, the browser doesn't understand those codes.
As a result, strange characters appear in your messages.
To Fix Messages Written in a Word Processing Program:
You'll need to put your message into a plain text editor to remove any word processor formatting:
- Open your message in the word processing program you used to create it.
- Open the word processing program's "File" menu.
- Click "Save As."
- Under the "Save Document as Type" or "Document Type" dropdown menu, choose "text" or "plain text."
- Close the word processing application.
- Click the Windows "Start" button.
- Click "Programs."
- Click "Accessories."
- Click "Notepad" or "Write."
- Open the text file you just saved.
- Copy and paste from that file into your AWeber message.
Still Have Questions?
If after reading this article you still have questions, contact us for a personal response from our Customer Solutions team.Related Articles
- How Do I Create a Follow Up Message?
- How Do I Put Links/URLs in Messages?
- How Do I See What My Message Looks Like Before Sending?
- What Format Should I Write Messages In?
