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How Do I Delete a Follow Up Message?


Go to your Messages page.



Click the X button to the right of the message you want to delete.




When you delete a follow up, any follow ups that come after it in your message sequence will be "moved up." This can result in someone not getting one of the messages in your sequence.


For example, let's say you have 3 messages and delete the second one, now the last message is #2.

If I'm on your list and I was sent your old message #2, but you then deleted it before I got #3, now I won't get that message, because it's no longer in the #3 position, and I've already received a message numbered 2.


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