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Contact Information and What We Do
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How Do I Contact AWeber?
Resources like our Knowledge Base are available so you can help yourself with questions you have, but sometimes you want or need to speak with a real, live person. Fortunately, contacting our solutions team is easy: Phone and Live Chat Solutions We're here in our Pennsylvania office Monday - Fr ...- Why Am I Having Trouble Trying to Log Into My Account?
Are you having issues getting into your autoresponder account? You're more than welcome to contact our customer solutions team to work out whatever issues there are, but there are a few things you might want to check on first. Are You Using the Correct Login and Password? When you ordered your ...
- What If I Don't Have a Website?
There are compelling reasons to bring your offline business online. For instance, search engines are replacing phone books as a directory service for all businesses. Nonetheless, if you don't have a website, you can still take advantage of the unique benefits of email marketing. Perhaps you run ...
- What Does AWeber Do?
AWeber offers a service to help businesses communicate more effectively and profitably with prospects and customers. Our customers utilize our permission only email marketing service to establish and maintain profitable relationships. How We Help Small Businesses Whether you're an entrepeneur o ...
- Can I Create a Contact Form with AWeber?
Contact forms allow a website visitor to submit a query to the website owner or webmaster. AWeber forms are not a good solution for this purpose unless it is made clear to the submitter that they're also signing up for an email campaign. If, on the other hand, you're looking to publish a simple ...
- What Features Does AWeber Have?
AWeber boasts many impressive features: Create and send unlimited autoresponders and email newsletters Manage as many different campaigns as you want Use our HTML Templates to create good-looking messages Create web forms easily with our Web Form Generator Use our Blog Broadcast tool to send ...
- Is AWeber Certified by TRUSTe?
Yes - AWeber is certified by TRUSTe to uphold the US-EU Safe Harbor program. Click the button below for TRUSTe's validation: TRUSTe is a third party service that evaluates other companies' privacy standards, providing verification of their standards, to assure visitors to the ...
- Is AWeber Safe Harbor Certified?
Yes - AWeber is certified by TRUSTe to uphold the US-EU Safe Harbor program. Click the button below for TRUSTe's validation: This means we take steps to protect your privacy and any personal information that you give us - for example, the information you provide when setting up an account. We ...
- What IP Addresses Do You Send My Mail From?
We operate a number of IP addresses to send our customers' mail. AWeber Utilized Netblocks: cidr: 204.194.222.0/23 which is 204.194.222.0 - 204.194.223.255 cidr: 207.106.200.0/26 which is 207.106.200.0 - 207.106.200.64 cidr: 207.106.239.64/27 which is 207.106.239.64 - 207.106.239.96
- How Can I Keep My Account Safe and Secure?
The best way to keep your account (and the data within it) secure is to make sure that you never provide your login information to anyone else. When someone has your login credentials, they gain complete control over your account and all your subscriber information. A big part of keeping your l ...
- Does AWeber Support Internet Explorer 7?
AWeber no longer supports Internet Explorer 7. If you're currently using Internet Explorer 7, you can upgrade to a more recent version for free on Microsoft's web site. Why Is AWeber No Longer Supporting IE7? Internet Explorer 7 was released back in 2006, and there are now several newer version ...
- Is My Web Browser or Computer Compatible?
AWeber takes advantage of many features of more recent web browsers to streamline and make it easier for you to manage your account. The customer account area is tested and known to work fully with the following web browsers: Windows 2000, XP, Vista, 7: Internet Explorer 8.0+ Mozilla Firefox ...
- How Good is Your Email Deliverability?
We're frequently asked what our deliverability rate is. Unfortunately, there is a lot of misinformation in the marketplace and many people are deceived due to bad information. Internal Metrics Internally we track our email deliverability both by measuring the number of undeliverable messages tha ...
- What Vendors Does AWeber Recommend?
Frequently, we get questions asking for business service recommendations. In this article, you'll find services either us or our customers have had good experiences with. To assure you that we've made these recommendations based on the usefulness, for many we're including both affiliate and non ...
- Email Marketing Best Practices
Our Blog and our Knowledge Base are filled with articles covering advice on best email marketing practices. Our Live Seminars offer real-time information and interaction with our Education Team on some very useful topics. If you're interested in learning more about email marketing, these resour ...
- Is AWeber a Scam? No.
If you're looking for information about our features, take a look at our features page. You can always review our terms of service or anti-spam policy if you would like to see a full explanation of the kinds of things that we allow and do not allow. For anyone who has more general questions abou ...
- What Are AWeber's Business Hours?
AWeber sends messages 24 hours a day, 7 days a week for our users — whether their computers are on or not! Customer Solutions Team Hours Our expert, friendly Customer Solutions Team is available to answer your questions by phone, email and text chat six days a week: Monday - Friday, 8AM - ...
- Why Should I Use Email Marketing?
Email is a tool that nearly everyone uses today, and it continues to grow and be more prevalent in the lives of people around the world. Meanwhile, on-line marketing was once seen as a risky endeavour for most businesses, but the gap between it and off-line marketing has rapidly narrowed: Of U. ...
- Does AWeber Have an API?
Yes, AWeber has an API, allowing customers to easily connect their AWeber accounts with other sites and services online. AWeber users don't really need to interact with the API itself at all - you can simply use AWeber apps that developers have already created. If you are an AWeber customer, you ...
- How Does AWeber Get Such Good Deliverability?
At AWeber, getting your email delivered to your subscribers is a top priority — after all, there's no point in sending a message that isn't delivered! ISP Relations We have personal contacts at major ISP's and maintain regular communications to make sure that our mail is not blocked. We a ...
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