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What Do We Do When an Email Bounces?

There were 4 articles found in this category:

  1. questionWhat Is an Undeliverable Subscriber?
    When AWeber sends an email message to a subscriber, we connect to that subscriber's Internet Service Provider (ISP). Typically this results in the message being delivered to the subscriber. Sometimes, the ISP informs us that the message cannot be delivered to the subscriber. This is usually due ...
  2. questionWhat Does AWeber Do With Undeliverable Subscribers?
    When a subscriber is undeliverable, their entry is flagged in your account. We will continue to send your messages to a subscriber until they are undeliverable 3 times in a 60-day period. Once they are undeliverable 3 times in 60 days (and those 3 times are separated by at least a week), that pe ...
  3. questionHow Do I Delete My Undeliverable Subscribers?
    To erase your undeliverable subscribers: Under the Subscribers tab, click on Search. Here, from the View Segment drop down menu, select "Undeliverable Subscribers" in order to pull up the list of undeliverables (if they do not appear automatically, click the button). Now just scroll down to s ...
  4. questionHow Do I See Which Subscribers Are Undeliverable?
    To view your undeliverable subscribers: Choose the list you want to work with from the Current List drop-down menu. Go to the Search page. From the View Segment drop-down menu, choose Undeliverable Leads. Your undeliverables will appear below.