Search the Knowledge Base:
Browse by Category
View Articles by Category
There are no sub categories
Category » Anti-Spam
Don't Spam People. Read More Here.
There were 18 articles found in this category:
What is Spamming?
Spamming is the sending of an unsolicited email. What this means is that you send an email, generally an ad of some sort, to someone who has not requested to receive that information from you. Spamming is strictly prohibited at AWeber. Only people who have come directly to you to request your sp ...- What is AWeber's Position on Spam?
Using AWeber accounts or affiliate memberships to send spam is both prohibited in AWeber's service agreement, and illegal under United States law. AWeber's anti-spam policy is strictly enforced. If you use your AWeber Autoresponder account or affiliate membership to send e-mail to people who hav ...
- Can I Import and Use Purchased Leads?
No, purchased leads of any kind may not be used with AWeber. Importing or trying to use purchased leads with your account violates our terms of service and will result in your account being closed without refund. There are much better ways to build your list. For example, what our users typicall ...
- Where Can I Report Spam?
Help AWeber stamp out spam! If you have received an unsolicited e-mail from an AWeber customer, please tell us. Forward the message you received, including the mail headers, to abuse@aweber.com Include a note letting us know that the message is spam, and that you did not specifically request to ...
- What Is An Acceptable Complaint Rate?
As you may know, subscribers using many web based email services like Yahoo, Hotmail, AOL, Road Runner, Excite, Netzero, and Outblaze (mail.com) have an option available at their fingertips to report messages they don't want in their inbox. Whenever this button is clicked by a user of many of t ...
- What Are Some Common Spamming Mistakes?
Sending unwanted email, even if you do so unintentionally, is still spamming. Here are a few common mistakes that can result in accidentally sending spam. You receive an unsolicited e-mail from Joe, and retaliate by adding Joe to your AWeber account: The e-mail that Joe then receives from you i ...
- How Do I Lower My Complaint Rate?
If you find that your complaint rate is getting a little too high, you'll want to take a look at why subscribers are complaining. Keep in mind that a high complaint rate can affect the deliverability of your messages, and if your complaint rate remains at an excessive level, your account may be ...
- Can I Use This List?
There are a lot of ways to collect subscribers, and we encourage you to be creative in building your list. However, not every email address that comes across your desk represents someone asking to be subscribed to your list. To help guide you, we've put together this list of situations where you ...
- Where Do I Find Out How Many Complaints I've Received?
There are two ways AWeber informs users about complaining subscribers: In the Control Panel By Email By reviewing the two, your complaint rate can be determined, so that you can review the performance of your messages, be aware of potential issues, and better understand your subscribers. This ...
- What Is a Feedback Loop?
A feedback loop occurs where an ISP provides an email sender with the information necessary to monitor and track for users who may not be using email marketing best practices and to remove a subscriber from a mailing list they no longer wish to receive. When a user clicks on the "Mark as SPAM" t ...
- Can I Use a Tell a Friend Form With AWeber?
Tell-a-Friend forms are not permitted for use with AWeber. What's a Tell-a-Friend Form and Why Can't I Use Them? The way that they work is that someone enters the email address of one or more other people that they believe would be interested in the information being offered. Those people (the ...
- What is the CAN-SPAM Act?
The CAN-SPAM Act is a U.S. law that regulates commercial email. According to CAN-SPAM, all email messages must: Offer a method for the recipient to opt-out (unsubscribe). Contain the sender's valid physical postal address. Read more about the CAN-SPAM Act on the FTC website. As a US-based comp ...
- How Do I See Who Complained?
When a complaint is made by a subscriber, AWeber automatically removes them from your list. No future email messages will be sent to them from the list they complained about, eliminating the possibility of future complaints from the same email address. In turn, this protects your email lists. Si ...
- Can I Advertise On an FFA Site?
Submitting your AWeber email address to an FFA page with your URL is spamming and is not permitted. Why Not? FFA sites post only your web site address, not your email address. They only request your e-mail address in order to email you personally. If you were to submit your AWeber email address, ...
- How Can I Unsubscribe From Someone's List?
If you're on a list that is managed using AWeber, and you want to unsubscribe, simply scroll to the end of the message and click on the last link in the message. It looks something like this: To Unsubscribe or Change Options Visit: http://www.aweber.com/z/r/xxxxxx This will bring up a web p ...
- Why Are Co-Registration Leads Bad?
Co-registration poses several problems: Your subscribers need to be coming directly to you to request your specific information from you. With co-registration, that's not happening - someone is added to multiple lists via checkboxes and may or may not have intended to sign up to all of those li ...
- Does AWeber Sell Leads?
No, AWeber does not sell leads. The use of purchased leads is prohibited by our terms of service: http://www.aweber.com/service-agreement.htm Only people who are coming directly to you to request your specific information may be emailed with AWeber.
- Can I Post Ads to Newsgroups?
Posting the same message to numerous newsgroups, or posting off topic messages to any newsgroup is spamming. You may not post your AWeber ad to newsgroups unless your post is specifically on-topic, as determined by AWeber. If you're not sure if your post is on-topic or not, it's best to err on t ...
Support
Contact a Real, Live Person
Can't find something you're looking for? Our expert team is standing by to provide you with answers to your questions.
Contact Us
What Type of Answers Can You Expect?
"As a professional copywriter myself, I know how difficult it can be to explain technology and how to use it. So I really appreciate how clear and well written your help files are. Jargon-free, too! Hurrah!"
-- Tom McKay.
"I wish all things were explained as well as your system is."
-- Dave Folson