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Christmas and New Year’s Support Hours

Posted by Justin Premick

As the holiday season arrives, our team looks forward to spending time with our friends and families.

As a result, we will be taking some time off for Christmas and New Year’s:

After Christmas, we’ll be back at 9AM EST on Saturday, December 27 to answer your questions by phone, email and livechat. After New Year’s, we’ll be back at 8AM EST on Friday, January 2.

If you have any questions on those holidays, email us and we’ll get you an answer when we return.

You can also use the Knowledge Base to get answers to many common (and not-so-common) questions. In many cases, you’ll even find screenshots and step-by-step walkthroughs. You may find the answer you’re looking for there!

As always, we will be monitoring the system and the support inbox to address any critical issues.

Thanks, and have a great holiday!





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4 Responses

  1. Tobias Fransson
    December 22nd, 2008 at 3:30 pm

    Merry Christmas Customer Support Team

    You guys TOTALLY ROCK! And are well worthy of this leave.

    Everyone that read this comment, if you have had a positive encounter
    with Awebers Customer Service join me in a * HUGE APPLAUD * for these awesome guys and women on the support team by commenting * APPLAUDS *

    * APPLAUDS *

  2. Janice Stewart
    December 23rd, 2008 at 9:27 am

    I agree time off for Christmas everyone :) From my family to everyone else Season’s Greeting’s. Happy New Year may 2009 be our best profitable, happy, and healthy for everyone.

  3. Haywood
    December 24th, 2008 at 12:59 pm

    Merry Christmas to your entire staff. Thanks for making communication with our customers so much easier!

  4. Lise MacFadden
    December 29th, 2008 at 9:36 pm

    Thanks to all the staff at Aweber for a wonderful year in 2008. The new year will be even better! We’ll be bringing in many new customers in the new year - this is the only autoresponder we recommend!

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