spam complaints Articles
Vonage Reminds Us Why Permission’s Not Optional

Vonage Reminds Us Why Permission’s Not Optional

Posted by Justin Premick on 06/26/2007

Here’s a Grade-A example of why permission matters, and why only you can give permission to someone to email you.

I was going through Google Reader this morning and found my subscriptions littered with posts blasting Vonage for a Tell-a-Friend system that they had set up.

Their mistake and the fallout highlight the perils of running campaigns that aren’t 100% permission-based.


Read "Vonage Reminds Us Why Permission’s Not Optional"
Spam Buttons and Complaints

Spam Buttons and Complaints

Posted by Justin Premick on 12/14/2006

Ever gotten a spam complaint?

At AWeber email deliverability is serious business. We and our
customers take great care to manage their lists well so they can
enjoy the best possible deliverability.

Even so, occasionally subscribers lodge spam complaints.


Read "Spam Buttons and Complaints"
What is Spam?

What is Spam?

Posted by Justin Premick on 11/10/2006

We see and hear the word so often that you would think everybody
knows and agrees what it is.

But is that really the case?


Read "What is Spam?"
Confirmed Opt-in Reduces Unsubscribes & Complaints.

Confirmed Opt-in Reduces Unsubscribes & Complaints.

Posted by Tom Kulzer (AWeber CEO) on 03/31/2004

Results of a study conducted by AWeber identified that a confirmed opt-in AOL subscriber is significantly less likely to unsubscribe in the first 60 days of publication than a single opt-in subscriber. Statistics were run on a random sampling of approximately 200 AWeber client opt-in email lists of AOL subscribers added in the past 60 [...]


Read "Confirmed Opt-in Reduces Unsubscribes & Complaints."