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Top 10 Causes for Spam Complaints

Posted by Crystal Gouldey on 03/21/2012

At AWeber, we want to provide the best service possible. We want you to have the best deliverability possible; the best performance. In a nutshell: complete satisfaction. Our Best Practices Manager, Kristie Sullivan, helps us help you meet these goals. Kristie helps customers maintain their accounts by providing tips for proper list management. Part of [...]


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How To Attract (and Keep!) the Subscribers You DO Want

Posted by Crystal Gouldey on 02/27/2012

Last month, we talked about the email subscribers you don’t want and how to prevent them from signing up to your list. Now, it’s time to think about how to get and keep the subscribers you DO want. To help us with this, we talked to Johhn Four from Gamer Lifestyle. He left some impressive [...]


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Improve Deliverability in Two Simple Steps

Posted by Rebekah Henson on 02/06/2012

Some experts will tell you that email deliverability is based on what you write in your subject lines or how you design your messages. In reality, deliverability is more involved than that. Deliverability is increasingly influenced by how your readers engage with your emails: Do they open your messages or delete them as soon as [...]


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3 Psychological Strategies That Help Reduce Unsubscribe Rates

Posted by Justin Premick on 01/31/2012

The following is a guest post from AJ Kumar at Single Grain. Thanks to Neil Patel for introducing us and making this post possible. – Justin Premick Your website and email marketing lists aren’t just business tools that help you connect with customers and prospects – in effect; they’re the digital manifestation of your presence [...]


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Top Blog Posts and Guest Posts of 2011

Posted by Rebekah Henson on 12/28/2011

2011 was a big year for social media (big changes to Facebook and the introduction of Google Plus), integrations (like our PayPal app and Facebook Connect), and discussing the future of email. Let’s take a look back at some of our top posts from this year. Here are our top 6 blog posts and top [...]


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Don’t Scare Your Email Subscribers Away!

Posted by Rebekah Henson on 10/31/2011

Gather in close, now. The tales I’m about to tell are not for the faint of heart. Tales of email marketing campaigns that would send a chill down the savviest subscriber’s spine. Gruesome broken images and fiendish frequencies await those brave enough to read on. Take caution: Your campaign could fall victim to any one [...]


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Yes, You Can Put “Free” In Your Subject Line

Posted by Amanda Gagnon on 10/17/2011

Thursday, Yahoo! released an email visualization tool. Updated every second, it shows the volume of email being delivered through Yahoo! users across the globe. Click on the map, and it’ll zoom in to a breakdown of emails in that area (with all emails anonymized). Keep clicking, and it’ll display fascinating facts about Yahoo!’s user base. [...]


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Thinking of Buying an Email List?

Thinking of Buying an Email List?

Posted by Amanda Gagnon on 01/27/2011

Dear Email Marketers,

You do know this is a bad idea, right? What? You don’t?

Maybe you’re new to the email marketing community. Or maybe you’ve been chatting with the Wrong Sort of Marketers.

And maybe you believe the promise that these leads specifically requested information just like yours.

News flash: they didn’t.

It’s time to set the story straight. Here’s what’s really going on.

Think about it – have you ever requested that your email address be spread far and wide so you could get a slammed with a ton of new, random email offers?

Yeah. Neither has anyone else. And yet list vendors have huge databases of names and email addresses. So the question is…

Where Do Those Addresses Come From?

Basically, any address left lying around the web can end up in those databases.

Vendors scrape them off old lists. They pick them off web sites. They collect contact lists from conferences. They advertise free products, then stockpile the information that respondents provide.

Which means the people you’re emailing may not be remotely interested in your topic. And even if the vendor did use legitimate subscription tactics, none of these people expect to hear from you.

Some of you are nodding – you see the problem.

Others are rolling their eyes, thinking,”Yes, but I need customers,” your fingers itching to toggle back over to that list supply site.

Well, keep those fingers steady for one more minute. The problem won’t just be your recipients’ – it’ll be yours, too.

If You Buy That List

Sending to a bulk list might not mean a one-way ticket to the spam house – the first time, at least. But it will at a minimum mean a lot of unpleasantness. Here’s why:

  1. The addresses on those lists get sold to all kinds of marketers. So they get all kinds of mail. So, they lodge all kinds of spam complaints. If ISPs like Gmail and Hotmail notice, they might put you on a blacklist, blocking your emails from all their users in the future.
  2. Because of the way these lists are compiled, many of the addresses you receive will be misspelled, abandoned or non-existent. When a big chunk of your emails goes to such addresses, ISPs, again, might notice. Again, they might block all future emails from you. List merchants know this. It’s such a sure thing, they even offer a refund of credit for those addresses up-front.
  3. And if you’re sending through an email service provider and you get blocked, other messages they send from the same IP address could also be blocked. So you’ll actually find that no reputable ESP will let you import a purchased list anyway.
  4. Finally, let’s talk sales. Aren’t they the ultimate purpose of your emails? Unprepared recipients aren’t likely to think, “Oh gosh, I was just hoping for yet another offer from a company I don’t know! Let me click over to their site and buy something!”
    If you were hoping to sell to this list, you might want to adjust your expectations.

So yes, perhaps you’ll have a very large list for a few minutes. But after the bounces, spam complaints and lack of response, you’re likely to find yourself worse off than when you started.

Plus, you’ll be associated with spam. Is that how you want to spend your marketing budget?

A Better Plan

Okay, you’re saying. I get your point. But I still need to make sales, and I need people to sell to.

We get that. So we’ve written up lots of ideas for building your list. They’re simple, they’re above-board, and they work.

In the words of our Import Specialist, Chase Kramer, “What’s really important isn’t sending to a bunch of people that aren’t all that interested and hoping for a few sales. It’s positioning yourself so that a month from now, a year from now, two years from now and beyond, the sales are coming to you.”

And beyond the sales, you’ll find you have something immeasurably valuable: a list of people who are truly interested in what you have to offer – your own village of customers.

Sincerely,

Amanda & the AWeber Team

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Tried and True Email Marketing Tips

Tried and True Email Marketing Tips

Posted by Amanda Gagnon on 05/11/2010

No painted yellow lines exist on the road to email marketing mastery. Blogs, books, and case studies are piled into mountains, and climbing them can be daunting.

Fortunately, your fellow email marketers have left signposts along the way. Their comments, tweets and reviews signal which resources they found most useful. Their comments add their voices into the discussion, making that resource even more valuable.

One hill in those mountains of resources is the AWeber blog. Our readers’ comments and tweets show which posts they appreciate most. Those posts are assembled below to give you insight into some of the biggest issues that could crop up in your path.

The Posts Most Traveled

How To Add an Opt-In Form to Your Facebook Page

How to Add an Opt-In Form to Your Facebook Page

This Facebook application lets you invite your entire contact list – and anyone else who visits your page – to sign up for your emails.

Watch the video in this post to find out how to set this up, step by step.

'Do Not Reply' Address Don't Bother.

“Do Not Reply” Address? Don’t Bother

If you send emails from an address that doesn’t accept replies, you’re sabotaging your campaign and your relationship with subscribers.

This post and the responding comments explain the mistake you’re making and discuss the effects in detail.

3 Ways To Build Urgency In Email Subject Lines

3 Ways To Build Urgency In Email Subject Lines

A sense of urgency in your subject lines might prompt more subscribers to open your emails. Getting too dramatic, however, jeopardizes your credibility.

Find out how to strike the right balance with compelling, straightforward subject lines.

How to Market Like Nine Inch Nails

How to Market Like Nine Inch Nails

This industrial rock band has a marketing strategy as alternative as its sound. Email’s conversational, customizable nature means it’s an ideal medium for putting this strategy to use.

Read this post to discover ways you, too, can market like a rock star.

{!firstname}, Think Before You Personalize

{!firstname}, Think Before You Personalize

Personalizing emails with subscriber names has been reported to send opens and clicks skyrocketing. It might do the same for you – but it might also cause other problems.

Learn what they could be, and then discover some deeper, more useful ways to personalize.

Engage Subscribers: Six Fun Email Ideas

Engage Subscribers: Six Fun Email Ideas

Written as a response to no-spend New Year’s resolutions, this post is appropriate for any time you hit a lull in sales. Instead of pushing discounts that customers don’t want and you can’t afford, use this time to build loyalty with these entertaining ideas.

Test Results: How Long Should Your From Line Be?

Test Results: How Long Should Your From Line Be?

Before customers even get to your subject line, they encounter your from line. But what do they see there?

Different ISPs have different cutoff points, so your from line might be chopped in a way that leaves subscribers questioning who you are. Find out how to rewrite your from line for maximum recognition.

If You’re Lost, Ask Us For Directions!

If you find yourself confused by anything in these posts, you are welcome to contact our helpful and friendly Customer Solutions team. We’ll be happy to provide the best directions we can to guide you on your journey.

If, instead, you have a brilliant insight about any of these posts that you want to share, please feel free to leave your own comment. We look forward to reading your take on these topics!

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Our Top Posts From 2009

Our Top Posts From 2009

Posted by Amanda Gagnon on 01/07/2010

2009 was the year of social network integration, testing send windows and organic list growth. While 2010 will bring its own trends, these changes aren’t going away.

Here’s a quick refresher of things that went down in email marketing last year.

These posts highlight some new AWeber features, a few colorful examples and the soundest advice we can offer.

2009: The Year of Posts in Brief

Using Email to Grow a Community: AWeber Talks to User Ramit Sethi
On his personal finance site, Sethi teaches his readers to be rich. Here, he gives a bonus lesson in email marketing success. His tips on building an email community are as valuable as gold.

How To Add an Opt-In Form to Your Facebook Page
Adopting social media techniques was a major move that many email marketers made in 2009. This post teaches you how to add an opt-in form to your Facebook profile, directing new contacts straight to your email list.

And since Facebook has more than 350 million active users, and over 700,000 local business accounts, it may be just the place to expand your online presence.

Design Inspiration From Fellow AWeber Customers
Three cameos of customer newsletters show what’s possible for small-time email marketers. Their clean design and quality content offer inspiration far into the future.

Have a Look At the New Web Form Generator
By far our biggest release of the year, the new web form generator was welcomed with open arms! Gone are the days of manually editing HTML; our web form tool helps you create professional and aesthetically pleasing web forms with absolutely zero HTML knowledge.

Test Results: How Long Should Your From Line Be?
“From” line length can largely impact the open rate of an email, yet it’s easy to overlook in the design process. Review what lengths are ideal in the major email clients.
This type of analysis should also be applied to subject line length. Make sure your subscribers can read the reason they should open each email!

{!firstname}, Think Before You Personalize
Personalization can be powerfully effective when used in the right ways. It can also be easily misused. Learn how to avoid the mistake of assuming that a string variable makes a message personalized, targeted or relevant.

“Do Not Reply” Address? Don’t Bother.
This post examines the trend of using an an unattended email address that discourages replies to emails, and explains why you should never do that with your own campaigns.

Deliver Smarter Autoresponders With Send Windows
Sometimes, certain days or times are ideal for subscribers to receive your emails. Find out why, and then learn how to increase your follow-up messages’ effectiveness by setting up send windows.

2010: Use It Wisely

Email marketing, with the biggest ROI of any marketing channel, is a path that can lead you to success. We hope these posts serve as stepping stones on your journey.

For more inspiration, read through the other email marketing tips that 2009 brought.

What would you like us to talk about in 2010? What steps are you planning to take in the new year? Let us know!

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