Valeria Maltoni is the founder and principal of Conversation Agent, where she works with organizations ranging from Fortune 500 companies to startups, and writes one of the top 30 marketing blogs worldwide as ranked by the AdAge Power150. We caught up with Valeria between her frequent speaking gigs to talk about relationship marketing, how to [...]

Jackson Coffee Company, a coffee shop in Jackson, MI, has won “Best of Jackson” four years in a row without ever asking their customers to vote for them. And they beat out national chains like Starbucks and McCafe. How do they do it? Effective email marketing mixed with a strategic social media presence helps Jackson [...]

We made some predictions about Google+ – Google’s new social network – in a podcast a few months ago. What is this new network all about? And how does it compare to Facebook and Twitter for online marketing? During our first podcast, Google+ was still in a limited beta release. It’s since opened to the [...]

Your brand’s Facebook page is changing tomorrow. On March 30th, Facebook will switch all brand pages to its Timeline layout. This might create some unique challenges for your current list building strategy. Don’t worry – you can still use our Facebook web form app like you always have. But Timeline does not allow brand pages [...]

Below the post, download the free guide, complete with video, on marketing with Pinterest! It’s the fastest growing American web site, so if you’re not on it, you might want to be. Why join Pinterest, you ask, when your brand already has an established presence on Facebook and Twitter, and new social networks crop up [...]

If you’re already growing your email marketing list and getting exposure on Facebook and Twitter, try thinking smaller. There are tons of new networks with targeted audiences gaining popularity and generating buzz. Some bigger brands are already finding success with niche social media sites. Niche networks make it easier to engage directly with your target [...]

“Email, to me, is still the largest social network in the world,” says Brian Solis. “The reality though, is that we’re using it less and less.” And for good reason. Imagine if people were excited to get email, like we were 10-15 years ago. What if it was like getting a fun surprise from Amazon [...]

This is a guest post by Brian Whalley, a marketing manager at HubSpot. HubSpot is an inbound marketing software company based in Cambridge, MA. Email marketing and social media are two platforms for spreading your company’s message and products across the web. One of the toughest questions about social media as it grows and starts [...]

While you’re pushing forward with your head down, trying to build and market your business, time is flying. Things are changing. If you’re marketing with email, the industry is shifting. What worked last year may not work this year. So what better way to find out how to move forward than asking experts in the [...]

2011 was a big year for social media (big changes to Facebook and the introduction of Google Plus), integrations (like our PayPal app and Facebook Connect), and discussing the future of email. Let’s take a look back at some of our top posts from this year. Here are our top 6 blog posts and top [...]