Comments on: Weekend Support Hours - Coming Nov 4th.

By: Jim Duncan

Jim Duncan — Sat, 28 Oct 2006 18:50:39 +0000

To You All!

In my limited experience with the internet and working on my first
website - from the first time I contacted you with a question
until now - you service deserves extraordinary praise…thank you.

By: Robert Kimberley

Robert Kimberley — Thu, 26 Oct 2006 23:17:53 +0000

I wanted to say I have not got set up yet but am on my way.

I like the feel of your site, the clear video, and the peep inside your offices, and your new extended hours.

It sounds as if you are moving forward yet I heardabout your company 4-5 years ago, or more?

I was getting no-where then I got help from honest guy Steven Wagenheim to change to Lonex hosting, who have good support.

What really got me subscribed is Dave’s Cool Site’s. I have bought quite a few now. You see they are really easy to use and administeer and they are using your autoresponder as an option. I felt I did not want to pay monthly for one site but now I have more sites coming it makes sense.

I liked the idea of buying my own autoresponder until I read the problems of being offline like I am, and it takes up computer memory.

So perhaps if I had understood the problems with that I might have joined earlier.

By: Pal Paricsy

Pal Paricsy — Tue, 24 Oct 2006 02:57:02 +0000

I used your assistance already many times. Thanks for your help. The weekend service is a big addition to the support you offer your customers.

By: Mashubi Rochell

Mashubi Rochell — Thu, 19 Oct 2006 00:17:47 +0000

I am excited to hear that Aweber continues to grow and prosper, congratulations! And thak you for extending the support times, that will help many people. I’m so glad you shared your photos, it’s great to put faces to the names of many of your wonderful staff that I’ve communicated with over the years!

By: Lora Newman

Lora Newman — Wed, 18 Oct 2006 18:34:51 +0000

Thanks for extending the hours. This will be of help to me as I have more time on the weekends to learn this system.

By: Steve Shaw

Steve Shaw — Wed, 18 Oct 2006 14:58:26 +0000

Hi guys
I am in the process of transferring to you from another provider who I’ve become disillusioned with, and I’ve got to say the service you offer is far superior, and I wouldn’t hesitate to recommend you as the first port of call. The difference is that you offer excellent support, you’re very easily contactable via different methods, and you strive to constantly improve your offering. I first came across you some years ago, and you have grown leaps and bounds since then, with huge increases in the value you offer your customers. Good work, and keep it up!

By: Sheila

Sheila — Wed, 18 Oct 2006 14:58:23 +0000

I’ve been impressed with your customer support from day one. The best thing about it is that no question is too simple. You do a great job explaining to non-technical people what to do and how easy it is. Your attitude has given me confidence to learn more.

Thanks!

By: Winfred Lewis

Winfred Lewis — Wed, 18 Oct 2006 13:01:11 +0000

I am a new PC user and any problems that I have had with setting up my autoresponder I relied on Aweber to guide me through them. I am so grateful to have the kind of support that I get from Aweber.

By: Cliff

Cliff — Wed, 18 Oct 2006 10:22:15 +0000

I’m relatively new to the AWEBER system and have recently had to use the support team.

All I can say is they are first rate,

Fast response, great information.

Now that you are offering weekend assistance I would feel very comfortable recommending Aweber to my associates within the corporate
environment.

Keep up the great work you do

By: adib

adib — Wed, 18 Oct 2006 03:40:42 +0000

Thanx for the great support. I always recommend others to use Aweber service since I subscribed with the service almost a year ago.