Comments on: Feature Tweaks Aid Account Management. http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm Email Marketing Tips by AWeber Sat, 06 Sep 2008 05:25:24 +0000 http://wordpress.org/?v=2.3.3 By: Pat Sikora http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8344 Pat Sikora Thu, 17 May 2007 06:06:46 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8344 I agree. The copy function helps me quickly send broadcasts to new subscribers. I had hoped that could be an automatic function, but this is the next best thing. Thanks. My biggest concern has been the PayPal function. I had signed up for it so that purchasers could be added automatically. However, it turned out that I was only notified of a sale IF the customer ALSO signed up for the mailing list! When one customer made it all the way through, I found out that I had orders sitting at PayPal that I had not been informed of! Some had been there for several days! I had to drop the PayPal function and now have to enter purchasers manually. With other services, anyone who purchases is considered a confirmed subscriber. This is a serious flaw in the service that has seriously affected my business. When I spoke to customer support, their excuse was that is was a mailing list service and if people didn't sign up for the mailing list, AWeber couldn't tell me about the order! This makes NO sense for a business! I'm in the business of selling product. The mailing list is a service, a supplement, to my main business and I need my list service to support my main business. This would be easy to fix and I hope you will. Your customer support people are generally very good. I've appreciated them as I've been setting up my system. I agree. The copy function helps me quickly send broadcasts to new subscribers. I had hoped that could be an automatic function, but this is the next best thing. Thanks.

My biggest concern has been the PayPal function. I had signed up for it so that purchasers could be added automatically. However, it turned out that I was only notified of a sale IF the customer ALSO signed up for the mailing list! When one customer made it all the way through, I found out that I had orders sitting at PayPal that I had not been informed of! Some had been there for several days! I had to drop the PayPal function and now have to enter purchasers manually. With other services, anyone who purchases is considered a confirmed subscriber. This is a serious flaw in the service that has seriously affected my business. When I spoke to customer support, their excuse was that is was a mailing list service and if people didn’t sign up for the mailing list, AWeber couldn’t tell me about the order! This makes NO sense for a business! I’m in the business of selling product. The mailing list is a service, a supplement, to my main business and I need my list service to support my main business. This would be easy to fix and I hope you will.

Your customer support people are generally very good. I’ve appreciated them as I’ve been setting up my system.

]]> By: Tom Kulzer (AWeber CEO) http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8300 Tom Kulzer (AWeber CEO) Tue, 15 May 2007 22:17:11 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8300 Gary, Hover tips are located on the column headings of almost every option in the customer area. You should see a yellow tool tip when hovering over those items for a second or two. Gary,

Hover tips are located on the column headings of almost every option in the customer area. You should see a yellow tool tip when hovering over those items for a second or two.

]]> By: FindHotMarkets.com http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8299 FindHotMarkets.com Tue, 15 May 2007 22:13:47 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8299 So THATS's what the Copy feature is for!! I had no idea. I was using my own templates. Suggestion: Add an on-screen hover tip which explains this and other features. So THATS’s what the Copy feature is for!!

I had no idea. I was using my own templates.

Suggestion: Add an on-screen hover tip which explains this and other features.

]]> By: Steph White http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8288 Steph White Tue, 15 May 2007 19:50:14 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8288 The 'copy' feature is a real bonus. I can't wait to see what comes next! My only (slight) gripe is, since the new interface has been introduced, although more advanced and more easily navigable than before - the actual funcionality of clicking from one page to another has slowed down considerably. That said, I wouldn't take my busines anywhere else! The ‘copy’ feature is a real bonus. I can’t wait to see what comes next!

My only (slight) gripe is, since the new interface has been introduced, although more advanced and more easily navigable than before - the actual funcionality of clicking from one page to another has slowed down considerably.

That said, I wouldn’t take my busines anywhere else!

]]> By: Spa Marketing http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8269 Spa Marketing Tue, 15 May 2007 16:05:12 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8269 I've been waiting for the copy feature for some time. I'm glad this has been added... much easier to create a series of emails now. Thanks for the update I’ve been waiting for the copy feature for some time. I’m glad this has been added… much easier to create a series of emails now.
Thanks for the update

]]> By: John Jones http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8256 John Jones Tue, 15 May 2007 14:56:00 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8256 I love the new enhancements. Especially the copy feature. Makes my life soooooooooo much easier - thanks for all you guys hard work I love the new enhancements. Especially the copy feature. Makes my life soooooooooo much easier - thanks for all you guys hard work

]]> By: Thierry http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8251 Thierry Tue, 15 May 2007 14:47:19 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8251 Thanks, that was one of the many request I have done since I join aweber in February. I am glad to see it was take into consideration I want to put a few more, to see if other user agree with me. Do the same with clearly mistake domain name, like emails that don't end by.com or mistake in widely use email provider like hotmial instead of hotmail or yhoo instead of yahoo. I loose 5 % of my lead for this kind of mistake and that is 5 % of my income each month. I am sure I am not allone I also think it will be very usefull to have the possibility to get composite report for all the campaign. Not only in the first page but for all reports. It will be very usefull to get all those data for the total of campain. Also a daily composite of emails send and open and the total number of click. Do you have any idea how much emails where send today to the total of your lead or this week ? How much click you get today. Don't you think it will be a great information to have. When you do a new message, it will be great if it could be send immediatly like the broacast, instead of 15 to 30 hours later. What do you want when you write a new message ? To be send immediatly As you probably save the message several time before it get ready, just put a function to confirm when your email is ready to be send. I am sure that all those changes are not so complicated to do and will be very usefull. If you agree with me just tell aweber about it. If more people ask for the same, it will be done One additional idea, but I know it will be technically much more difficult to do, is to get individual data for each lead. Are you interested to know, which lead open your email o do the click ? In my case, I am sure it will skyrokect my sales to get this info. These are a few of the idea I transmit to aweber in the last few weeks. If you like them, say it to aweber and if you have more idea put them here so other member can request the same if they like it. If a lot a clients request a specific change, it will certainly be made more quickly and will be beneficial to all of us. Note for Aweber employees. Thanks for doing those change and sorry for the extra works. Thanks, that was one of the many request I have done since I join aweber in February. I am glad to see it was take into consideration

I want to put a few more, to see if other user agree with me. Do the same with clearly mistake domain name, like emails that don’t end by.com or mistake in widely use email provider like hotmial instead of hotmail or yhoo instead of yahoo.
I loose 5 % of my lead for this kind of mistake and that is 5 % of my income each month. I am sure I am not allone

I also think it will be very usefull to have the possibility to get composite report for all the campaign. Not only in the first page but for all reports. It will be very usefull to get all those data for the total of campain.

Also a daily composite of emails send and open and the total number of click. Do you have any idea how much emails where send today to the total of your lead or this week ? How much click you get today. Don’t you think it will be a great information to have.

When you do a new message, it will be great if it could be send immediatly like the broacast, instead of 15 to 30 hours later. What do you want when you write a new message ? To be send immediatly
As you probably save the message several time before it get ready, just put a function to confirm when your email is ready to be send.

I am sure that all those changes are not so complicated to do and will be very usefull. If you agree with me just tell aweber about it. If more people ask for the same, it will be done

One additional idea, but I know it will be technically much more difficult to do, is to get individual data for each lead. Are you interested to know, which lead open your email o do the click ?
In my case, I am sure it will skyrokect my sales to get this info.

These are a few of the idea I transmit to aweber in the last few weeks. If you like them, say it to aweber and if you have more idea put them here so other member can request the same if they like it. If a lot a clients request a specific change, it will certainly be made more quickly and will be beneficial to all of us.

Note for Aweber employees. Thanks for doing those change and sorry for the extra works.

]]> By: Kate Large http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8248 Kate Large Tue, 15 May 2007 14:41:48 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8248 Thank you, thank you, thank you for the copy feature!!! I use the broadcast daily and it really cuts down on copying and pasting - you've made my life so much easier! Keep up the great work!!!! Thank you, thank you, thank you for the copy feature!!! I use the broadcast daily and it really cuts down on copying and pasting - you’ve made my life so much easier! Keep up the great work!!!!

]]> By: Sean Mize http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8238 Sean Mize Tue, 15 May 2007 14:22:02 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8238 The copy function has really saved me alot of time..I send alot of email and creating new emails generally took longer than I cared for it to. The copy feature is great! The copy function has really saved me alot of time..I send alot of email and creating new emails generally took longer than I cared for it to. The copy feature is great!

]]> By: Ken C http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8234 Ken C Tue, 15 May 2007 14:17:36 +0000 http://www.aweber.com/blog/new-features/feature-tweaks-aid-message-and-subscriber-management.htm#comment-8234 Great job on the new features, Tom & company... thanks for your hard work on all of this, it really helps! One thing that would be great to somehow integrate into text emails is a way to somehow do click tracking/open rate clicking, without having a long encoded click string... probably an html format would be best for this... but being able to track click and open rates from text emails, would be a super feature add, if it's possible. Anyways, great job as always, folks - thanks! Great job on the new features, Tom & company… thanks for your hard work on all of this, it really helps!

One thing that would be great to somehow integrate into text emails is a way to somehow do click tracking/open rate clicking, without having a long encoded click string… probably an html format would be best for this… but being able to track click and open rates from text emails, would be a super feature add, if it’s possible.

Anyways, great job as always, folks - thanks!

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