Feature Tweaks Aid Account Management.
New Features - Tom Kulzer (AWeber CEO) - April 24th, 2007 - PermalinkNumerous new features and slight feature tweaks have been released earlier this morning. These items will save you time while creating new messages and help improve new subscriber quality and list management.
Copy Existing Messages to a New Message:
Once you’ve created a single message it’s generally best to use that first one as a draft to create additional messages. This helps maintain the branding and similarity between messages when your subscribers receive them. Previously a manual copy and paste process was required to create a new message from a previous one. We’ve now automated that and added a “copy” link to existing messages to use it as a base for creating new messages.
You can copy:
- Follow up messages.
- Pending broadcasts.
- Sent broadcasts.
See our Knowledge Base for more information and screenshots about copying existing messages.
Unsubscribe & Block Function in One:
Managing subscribers is a small, but necessary part of building a quality opt-in subscriber list. To speed this management process we’ve integrated the block function on the unsubscribe page. This now allows you to check a box to block a subscriber from resubscribing at the same time they are unsubscribed.
Subscriber Quality Improvement:
User skill levels vary widely online, from folks you have been online for 10+ years to those who just started online last week. Unfortunately this often means that users are confused about what to enter when subscribing to a newsletter. This usually translates to users whom mistakenly believe they need to add “www.” on the front of their email address making it “www.bob@example.com“.
Daily we see anywhere from 0.36% to 0.60% of all subscribe attempts system wide come in with “www.” on the front of the user name. Rather than let those subscribe attempts fail as undeliverable we’ve introduced a new warning prompt to ask the subscriber if they’re sure their email is “www.bob@example.com” or just “bob@example.com”. This should help get better data from your subscribers and add 6 valid subscribers per every 1,000 subscribe attempts.
This entry was posted on Tuesday, April 24th, 2007 at 11:23 am and is filed under New Features. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a comment response, trackback from your own site, or permalink.
April 24th, 2007 at 11:58 am
Nice. Thanks especially for the copy feature. I’ve been wanting that for a while!
April 24th, 2007 at 5:53 pm
Saw the little ‘copy tweak this morning. Great to know you are there with us, adding these little enhancements and making our lives that little bit easier. Thank your team for me.
April 24th, 2007 at 6:59 pm
Thanks so much for the copy feature! It will definitely come in handy for when I test shorter HTML-based emails!
April 25th, 2007 at 9:05 am
Whilst I appreciate the http://www. check on emails as I’ve seen my fair share of them over the years, for sure. Muchas gracias.
April 25th, 2007 at 11:01 am
I noticed the copy feature, used it… and love it! Thank you so much for this enhancement to your already great system.
April 25th, 2007 at 6:27 pm
I send out an message saying the "Australian Artist Opportunities" website has been updated a few times a month - the only thing that changes are the names of the Art Competitions. The Copy feature makes this task much quicker. Thank you.
April 27th, 2007 at 2:51 pm
This is a great feature. I just used the "copy" feature today to send out my weekly newsletter, and it worked beautfifully. I use the same format each week, and it saved me some time to be able to copy and just alter some of the content.
Good work, as always, Aweber!
April 28th, 2007 at 8:59 am
Even I, a devout curmudgeon, grudgingly concede that the Copy feature is very handy.
Now, if only the "Unsubscribe" page could be made customizable, why I could make a last-ditch attempt to pitch my product.
April 28th, 2007 at 11:45 am
Nice new features. I’d also like an option to copy an entire list. I know I can copy the message series, but I’d like to be able to copy all the settings as well.
May 2nd, 2007 at 12:32 am
Thanks SO MUCH for the copy feature - that will save a pile of time and will add to consistency for sure!
Thanks for hearing us
May 8th, 2007 at 9:36 am
What can I say. Aweber keep getting better and better. I simply love the new "www" error checker thingie. Thanks you for that. Very much appreciated.
May 8th, 2007 at 5:59 pm
I have really enjoyed aweber since I signed up.
I have recieved a lot of training and support,
and now I’m having some success, doing email
marketing, and my spam complaints have fell to
zero, which is a load off my mind.
The new improvements are appreciated, I really
like the new "www" zapper.
I love the broadcast feature and I use it on a
daily basis now.
The test feature is my favorite, so I can test my
link cloaking, and I’m ready to send a rock solid
email, that converts and the bonus is that I get
great click thru ratios now, and I can see it,
as soon as I log in, so nice, never had this power
with what’s their names, lol.
Best Wishes, The Curse
May 8th, 2007 at 7:21 pm
A company that listens to its customers has happy customers.
Thanks Tom!
May 10th, 2007 at 9:41 am
Can you please add the ability to purge subscribers that don’t open emails? I’m tired of having inflated mailing lists full of non-active subscribers.
May 10th, 2007 at 10:33 am
Unfortunately in this day and age of unopened emails I think we must ask oursleves the question ‘Why are they not being opened?’
Are we giving the recipient a reason to open the email?
Something prompted them to subscribe in the first place,
have we tried to ask them ‘exactly’ what they want?
If we send an email with exactly whay they want…..guess what?
May 15th, 2007 at 9:17 am
Great job on the new features, Tom & company… thanks for your hard work on all of this, it really helps!
One thing that would be great to somehow integrate into text emails is a way to somehow do click tracking/open rate clicking, without having a long encoded click string… probably an html format would be best for this… but being able to track click and open rates from text emails, would be a super feature add, if it’s possible.
Anyways, great job as always, folks - thanks!
May 15th, 2007 at 9:22 am
The copy function has really saved me alot of time..I send alot of email and creating new emails generally took longer than I cared for it to. The copy feature is great!
May 15th, 2007 at 9:41 am
Thank you, thank you, thank you for the copy feature!!! I use the broadcast daily and it really cuts down on copying and pasting - you’ve made my life so much easier! Keep up the great work!!!!
May 15th, 2007 at 9:47 am
Thanks, that was one of the many request I have done since I join aweber in February. I am glad to see it was take into consideration
I want to put a few more, to see if other user agree with me. Do the same with clearly mistake domain name, like emails that don’t end by.com or mistake in widely use email provider like hotmial instead of hotmail or yhoo instead of yahoo.
I loose 5 % of my lead for this kind of mistake and that is 5 % of my income each month. I am sure I am not allone
I also think it will be very usefull to have the possibility to get composite report for all the campaign. Not only in the first page but for all reports. It will be very usefull to get all those data for the total of campain.
Also a daily composite of emails send and open and the total number of click. Do you have any idea how much emails where send today to the total of your lead or this week ? How much click you get today. Don’t you think it will be a great information to have.
When you do a new message, it will be great if it could be send immediatly like the broacast, instead of 15 to 30 hours later. What do you want when you write a new message ? To be send immediatly
As you probably save the message several time before it get ready, just put a function to confirm when your email is ready to be send.
I am sure that all those changes are not so complicated to do and will be very usefull. If you agree with me just tell aweber about it. If more people ask for the same, it will be done
One additional idea, but I know it will be technically much more difficult to do, is to get individual data for each lead. Are you interested to know, which lead open your email o do the click ?
In my case, I am sure it will skyrokect my sales to get this info.
These are a few of the idea I transmit to aweber in the last few weeks. If you like them, say it to aweber and if you have more idea put them here so other member can request the same if they like it. If a lot a clients request a specific change, it will certainly be made more quickly and will be beneficial to all of us.
Note for Aweber employees. Thanks for doing those change and sorry for the extra works.
May 15th, 2007 at 9:56 am
I love the new enhancements. Especially the copy feature. Makes my life soooooooooo much easier - thanks for all you guys hard work
May 15th, 2007 at 11:05 am
I’ve been waiting for the copy feature for some time. I’m glad this has been added… much easier to create a series of emails now.
Thanks for the update
May 15th, 2007 at 2:50 pm
The ‘copy’ feature is a real bonus. I can’t wait to see what comes next!
My only (slight) gripe is, since the new interface has been introduced, although more advanced and more easily navigable than before - the actual funcionality of clicking from one page to another has slowed down considerably.
That said, I wouldn’t take my busines anywhere else!
May 15th, 2007 at 5:13 pm
So THATS’s what the Copy feature is for!!
I had no idea. I was using my own templates.
Suggestion: Add an on-screen hover tip which explains this and other features.
May 15th, 2007 at 5:17 pm
Gary,
Hover tips are located on the column headings of almost every option in the customer area. You should see a yellow tool tip when hovering over those items for a second or two.
May 17th, 2007 at 1:06 am
I agree. The copy function helps me quickly send broadcasts to new subscribers. I had hoped that could be an automatic function, but this is the next best thing. Thanks.
My biggest concern has been the PayPal function. I had signed up for it so that purchasers could be added automatically. However, it turned out that I was only notified of a sale IF the customer ALSO signed up for the mailing list! When one customer made it all the way through, I found out that I had orders sitting at PayPal that I had not been informed of! Some had been there for several days! I had to drop the PayPal function and now have to enter purchasers manually. With other services, anyone who purchases is considered a confirmed subscriber. This is a serious flaw in the service that has seriously affected my business. When I spoke to customer support, their excuse was that is was a mailing list service and if people didn’t sign up for the mailing list, AWeber couldn’t tell me about the order! This makes NO sense for a business! I’m in the business of selling product. The mailing list is a service, a supplement, to my main business and I need my list service to support my main business. This would be easy to fix and I hope you will.
Your customer support people are generally very good. I’ve appreciated them as I’ve been setting up my system.