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	<title>Comments on: Where Can We Find Multichannel Synergy?</title>
	<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm</link>
	<description>Email Marketing Tips by AWeber</description>
	<pubDate>Sun, 07 Sep 2008 16:23:17 +0000</pubDate>
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		<title>By: Barbara Bix</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-34278</link>
		<dc:creator>Barbara Bix</dc:creator>
		<pubDate>Tue, 29 Apr 2008 16:32:28 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-34278</guid>
		<description>As a business to business marketing consultant, I've found that multichannel synergy significantly shortens the sales cycle.  Many people will not open email from strangers. Hence, getting the initial contact may require a referral from a trusted source--or speaking at a conference or writing in a journal that are the prospect trusts to provide valuable content.  That said the least expensive way to follow up--and create the 7 impressions it takes to create an impact and generate trust is often email. The trick is ensuring that each email provides value and that the  prospect can easily anticipate the value based on the subject line.  I encourage each of my clients to develop an ongoing email campaign to move prospective customers through the buying cycle.  It's a great way to get people the information they require at each stage from raising awareness, to creating a sense of urgency, to helping them validate that you're the vendor for them.  Moreover, as another commenter points out, everyone buys differently so if you don't use multimedia you may miss some of your contacts.</description>
		<content:encoded><![CDATA[<p>As a business to business marketing consultant, I&#8217;ve found that multichannel synergy significantly shortens the sales cycle.  Many people will not open email from strangers. Hence, getting the initial contact may require a referral from a trusted source&#8211;or speaking at a conference or writing in a journal that are the prospect trusts to provide valuable content.  That said the least expensive way to follow up&#8211;and create the 7 impressions it takes to create an impact and generate trust is often email. The trick is ensuring that each email provides value and that the  prospect can easily anticipate the value based on the subject line.  I encourage each of my clients to develop an ongoing email campaign to move prospective customers through the buying cycle.  It&#8217;s a great way to get people the information they require at each stage from raising awareness, to creating a sense of urgency, to helping them validate that you&#8217;re the vendor for them.  Moreover, as another commenter points out, everyone buys differently so if you don&#8217;t use multimedia you may miss some of your contacts.</p>
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		<title>By: Vendor Recommendations for Small Businesses - Email Marketing Tips on the AWeber Blog</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-34202</link>
		<dc:creator>Vendor Recommendations for Small Businesses - Email Marketing Tips on the AWeber Blog</dc:creator>
		<pubDate>Fri, 25 Apr 2008 15:45:00 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-34202</guid>
		<description>[...] We know that even though email is an important piece to online business, it is not the only one. [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] We know that even though email is an important piece to online business, it is not the only one. [&#8230;]</p>
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		<title>By: &#187; 5 New Years Resolutions for Email Marketers - AWeber Blog</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-19873</link>
		<dc:creator>&#187; 5 New Years Resolutions for Email Marketers - AWeber Blog</dc:creator>
		<pubDate>Tue, 18 Dec 2007 14:26:26 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-19873</guid>
		<description>[...] I've resolved to focus on exploring ways to integrate our email and other channels better to maximize the quality and number of touch points we have with people who are interested and could benefit from these resources. [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] I&#8217;ve resolved to focus on exploring ways to integrate our email and other channels better to maximize the quality and number of touch points we have with people who are interested and could benefit from these resources. [&#8230;]</p>
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		<title>By: Bill White</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-19578</link>
		<dc:creator>Bill White</dc:creator>
		<pubDate>Tue, 11 Dec 2007 20:44:17 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-19578</guid>
		<description>My area of expertise is the subject of synchronicity. Synchronicity meaning &#34;meaningful coincidence&#34; can be very well replicated by methods like you describe. If a person keeps running into your message through various channels on a subconscious level they will take this as a &#34;sign&#34; they should pay attention. Synchronicity and good marketing require the use of time and timing. I would say from studying this phenomena in metaphysical terms that if you cluster the messages so that they reach the recipient in bursts you will find they deliver more impact and get a greater degree of response.

This means the timing of the pieces should be close enough together that the repetition is a noticeable pattern. I'd say more than 2-5 days apart would be too far to build the effect, but simultaneous might play out as contrived.

There are plenty more mediums to explore beyond email and postcards. Don't forget television, radio, billboards and other avenues as well.</description>
		<content:encoded><![CDATA[<p>My area of expertise is the subject of synchronicity. Synchronicity meaning &quot;meaningful coincidence&quot; can be very well replicated by methods like you describe. If a person keeps running into your message through various channels on a subconscious level they will take this as a &quot;sign&quot; they should pay attention. Synchronicity and good marketing require the use of time and timing. I would say from studying this phenomena in metaphysical terms that if you cluster the messages so that they reach the recipient in bursts you will find they deliver more impact and get a greater degree of response.</p>
<p>This means the timing of the pieces should be close enough together that the repetition is a noticeable pattern. I&#8217;d say more than 2-5 days apart would be too far to build the effect, but simultaneous might play out as contrived.</p>
<p>There are plenty more mediums to explore beyond email and postcards. Don&#8217;t forget television, radio, billboards and other avenues as well.</p>
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		<title>By: Florence</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18715</link>
		<dc:creator>Florence</dc:creator>
		<pubDate>Wed, 05 Dec 2007 22:12:58 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18715</guid>
		<description>Most people will agree that they just don't get to go through all their mail. Many will also agree that they do not have time to read all their emails. Therefore what your article recommends makes lot of sense. In the long run, you can targeting the same audience via two different channels and what doesn't reach them throught one medium, you just might get their attention in a different way.</description>
		<content:encoded><![CDATA[<p>Most people will agree that they just don&#8217;t get to go through all their mail. Many will also agree that they do not have time to read all their emails. Therefore what your article recommends makes lot of sense. In the long run, you can targeting the same audience via two different channels and what doesn&#8217;t reach them throught one medium, you just might get their attention in a different way.</p>
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		<title>By: Marc Kline</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18703</link>
		<dc:creator>Marc Kline</dc:creator>
		<pubDate>Wed, 05 Dec 2007 14:44:48 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18703</guid>
		<description>Elliot,

In the linked study, the email and postal mail campaigns seem to have been targeted to hit at around the same time, though this is not clearly stated in the article.

I can't offer any insight about the ordering of messages through different channels, because I haven't run or read any tests myself, but perhaps others can chime in with any experience(?)

Regardless of the order, as this article suggests, the most important factor in success would seem to be coordination:

 * Using each as a medium to communicate the same campaign
 * Making sure we're sending through each channel to the same people

But of course, we can't assume that each and every person is going to see or hear each communication just because we target them, so we may also want to make sure that each communication stands on its own two legs and we don't take for granted that they've seen each of our other communications.

So, as for the pro's and con's, by virtue of coordinating through multiple channels we might maximize the pro's - by hitting prospects with multiple touches through different mediums - and minimize the con's - if one of our channels doesn't make it to them or stick, maybe the other(s) will.</description>
		<content:encoded><![CDATA[<p>Elliot,</p>
<p>In the linked study, the email and postal mail campaigns seem to have been targeted to hit at around the same time, though this is not clearly stated in the article.</p>
<p>I can&#8217;t offer any insight about the ordering of messages through different channels, because I haven&#8217;t run or read any tests myself, but perhaps others can chime in with any experience(?)</p>
<p>Regardless of the order, as this article suggests, the most important factor in success would seem to be coordination:</p>
<p> * Using each as a medium to communicate the same campaign<br />
 * Making sure we&#8217;re sending through each channel to the same people</p>
<p>But of course, we can&#8217;t assume that each and every person is going to see or hear each communication just because we target them, so we may also want to make sure that each communication stands on its own two legs and we don&#8217;t take for granted that they&#8217;ve seen each of our other communications.</p>
<p>So, as for the pro&#8217;s and con&#8217;s, by virtue of coordinating through multiple channels we might maximize the pro&#8217;s - by hitting prospects with multiple touches through different mediums - and minimize the con&#8217;s - if one of our channels doesn&#8217;t make it to them or stick, maybe the other(s) will.</p>
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		<title>By: elliot</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18687</link>
		<dc:creator>elliot</dc:creator>
		<pubDate>Wed, 05 Dec 2007 00:30:00 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18687</guid>
		<description>When should  direct mail lead email and when  should email lead direct mail...or...what are the pros and cons of the two options...</description>
		<content:encoded><![CDATA[<p>When should  direct mail lead email and when  should email lead direct mail&#8230;or&#8230;what are the pros and cons of the two options&#8230;</p>
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		<title>By: Anthony Foster</title>
		<link>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18678</link>
		<dc:creator>Anthony Foster</dc:creator>
		<pubDate>Tue, 04 Dec 2007 15:57:22 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-marketing/where-can-we-find-multichannel-synergy.htm#comment-18678</guid>
		<description>An interesting article.  Direct mail will never die, and to use it to compliment email is a masterstroke</description>
		<content:encoded><![CDATA[<p>An interesting article.  Direct mail will never die, and to use it to compliment email is a masterstroke</p>
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