AWeber Email Marketing Tips

Sunday Support: Get Help 7 Days a Week

As email marketers, you work all kinds of hours.

Some of you market as your 9-5 gig, some of you spend your weekends writing messages and for some of you, email marketing is something you’re constantly managing.

Which means you need our Customer Solutions Team to be available as much as possible. After all, their help has delighted thousands of customers and is a strong point of AWeber pride.

And we wish we could support you every day. We really do. But wishing does no good, with our fairy godmother on vacation and all.

So we’re just going to make it happen without her.

Because You Need Our Love, 7 Days a Week

And currently, you only get it for six days of those days.

Starting next weekend, June 4 & 5, 2011 you’ll be able to get answers and advice from us on Sundays, too. You can get in touch with us during these hours (Eastern Standard Time):

Monday through Friday 8am - 8pm, Saturday and Sunday 9am - 5pm

After that, you’ll never have to go a day without talking to us again! (Lucky you. )

Here’s How To Get In Touch

LiveChat
Available every day during the hours listed above. You’ll instant message back and forth with an email specialist, who will be able to send you links to helpful articles or instructions. Just click the green LiveChat button on the AWeber site.

Phone
Monday through Friday, call in and we’ll talk you through whatever problem needs solving. We’re available toll-free in the US at +1 877-293-2371. Outside the US, you can reach us at +1 215-825-2196.

Email
Email us at any time; we’ll just respond during business hours. For email support, just fill out this contact form.

We’re Happy to Hear From You!

As an email service provider, we succeed when we help our customers succeed.

So if there’s anything we can do to help, just ask! We’ll be happy to help.

And if you know any email marketers who could use a service with weekend support, you know who to suggest!

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By: Tracey Churray

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2 Comments

Cris

I want to let Aweber know how lucky they are for having such an expert and kind helper at their tech support team. Her name is Julie Jarrett! She and I have exchanged a few e-mails about an issue I had recently and, after 4 years being an Aweber customer, I had never received the tech support with the level of information, expertise and kindness that she provided to me. At a point that I felt compelled to spread the word about it!

She really took the time to help. And I immensely appreciated it. Thanks again, Julie!
11/11/2011 5:31 pm
Rebekah Henson

Cris – Glad to hear you had such a wonderful experience! We’ll pass this on to Julie for you.
11/14/2011 9:14 am