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Small Businesses Investing More in Email Marketing, Look to Integrate Social Media
Posted By Justin Premick On June 23, 2010 @ 9:42 am In Email Marketing | 12 Comments
Recently, we surveyed AWeber customers to see what small businesses are doing in their email marketing  today, and what you’re planning to do in the future.
Turns out you’re doing a lot of really cool stuff (no surprise to us ;))!
Here are some findings and analysis from the survey:
You can also grab a copy of the complete results and analysis .
Huntingdon Valley, Pa. (June 23, 2010) - AWeber Communications, a leading provider of web-based email marketing software for small businesses, today announced results from a survey of more than 2,500 small businesses regarding email marketing and social media marketing efforts. Email marketing continues to bring significant value to businesses with more than 82 percent of respondents planning to increase their email marketing efforts over the next year.
The survey, generated by AWeber and initially reported by eMarketer, indicates that the more social media grows in popularity among consumers, the more attention it will receive from marketers. While it may not be entirely clear how marketers are incorporating social media into their existing digital marketing efforts such as email marketing, almost 70 percent of small business marketers are employing some sort of social media tactics and a majority (77 percent) indicate that integrating email marketing and social media is either “very important” or “moderately important.”
The most popular tactics at the moment involve spreading content onto additional mediums such as sharing email newsletters on Twitter  (36 percent) and delivering blog posts via email  (35 percent). Small business marketers seem to recognize the value in driving social media followers and fans to their email lists and vice versa – allowing subscribers to access information from the medium they are most comfortable with.
“As the survey results indicate, email marketing continues to be a measurable, effective tool that brings significant value to small businesses, regardless of the nature of their business,” said Tom Kulzer, CEO and founder of AWeber. “It is also evident that marketers are continuing to realize the importance of integrating their email marketing campaigns with social media activities as a way to reach a broader audience, but are still learning how to do this effectively. We continue to provide our users with educational resources, including our blog  and webinars  to help them better understand how to engage with their customers.”
Another interesting finding from the survey centered on behavioral targeting, a method considered help deliver superior results. By specifically targeting email campaigns toward subscribers who have taken an action (opened a particular email, clicked on a link), nearly 50 percent of respondents indicated that behavioral targeting increases their conversion rates either significantly or moderately.
These responses also highlight a divide between email marketers who are testing behavioral targeting and those who are not. Nearly a quarter (24.8 percent) of respondents state that they have not tested behavioral targeting in their email marketing campaigns, while another 23 percent are not sure whether behavioral targeting increases conversion rates – a number which suggests that marketers may not be testing this thoroughly, if at all.
However, this divide may be shrinking, as an overwhelming majority of respondents (71.4 percent) plan to increase their focus on behavioral targeting in their email campaigns over the next year.
As the ongoing battle for subscribers’ attention escalates, relevance and value are at a premium making analytical date more valuable than ever. Nearly 70 percent of respondents indicate that analytical reports either significantly or moderately impact their email marketing strategies. Of the marketers who do not currently use these reports, more than one quarter are interested in using them.
Other key findings from the AWeber survey include:
The AWeber survey was conducted over a five-day period from May 20-24. Responses were entered anonymously by 2,579 AWeber customers. Based on the population size and the number of respondents, responses can be reported with a 99% confidence level with a margin of error of +/- three percent.
For more information, including full survey results and the executive summary, contact Justin Premick, Director of Education Marketing at firstname.lastname@example.org.
About AWeber Communications
AWeber Communications helps businesses increase sales and profits through its suite of web-based email marketing software. The privately held, debt-free company was founded in 1998. For more information, visit http://www.aweber.com.
To all of you who took a few minutes out of your day to answer our survey last month, thanks so much!
Hopefully it’s useful and motivating to see how your email marketing efforts and usage compare to those of other small businesses.
Article printed from Email Marketing Tips: http://www.aweber.com/blog
URL to article: http://www.aweber.com/blog/email-marketing/small-businesses-investing-more-in-email-marketing.htm
URLs in this post:
 email marketing: http://www.aweber.com
 this article at eMarketer: http://www.emarketer.com/Article.aspx?R=1007762
 also available here: http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100623005862&newsLang=en
 complete results and analysis: http://docs.aweber-static.com/aweber-customer-survey-results-june-2010.pdf
 sharing email newsletters on Twitter: http://www.aweber.com/faq/questions/535/How+Can+I+Have+Broadcasts+Automatically+Published+to+Twitter%3F
 delivering blog posts via email: http://www.aweber.com/blog-newsletters.htm
 blog: http://www.aweber.com/blog/
 webinars: http://www.aweber.com/webinars
 use Facebook: http://www.aweber.com/faq/questions/551/How+Do+I+Add+an+Opt-in+Form+to+My+Facebook+Page%3F
 How to broadcast your blog via email: http://www.aweber.com/faq/questions/183/How+Do+I+Create+a+Blog+Broadcast%3F
 How to publish your email newsletters online: http://www.aweber.com/faq/questions/128/How+Do+I+Archive+My+Broadcast+Messages%3F
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