Comments on: Six Ways To Screw Up A Customer Email http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm Email Marketing Tips by AWeber Tue, 02 Dec 2008 17:38:06 +0000 http://wordpress.org/?v=2.6.1 By: » Learn From a Great Email Newsletter Example: Kayak - AWeber Blog http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-27439 » Learn From a Great Email Newsletter Example: Kayak - AWeber Blog Wed, 02 Apr 2008 15:14:06 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-27439 [...] ripping apart some poor email examples, I think it’s high time we point out someone who’s doing an email [...] [...] ripping apart some poor email examples, I think it’s high time we point out someone who’s doing an email [...]

]]> By: Six Critical Email Errors To Avoid http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-26374 Six Critical Email Errors To Avoid Wed, 19 Mar 2008 04:12:04 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-26374 [...] critical email errors and do not let your subscribers feel that you spam them, you should read this Six Ways To Screw Up A Customer Email [...] [...] critical email errors and do not let your subscribers feel that you spam them, you should read this Six Ways To Screw Up A Customer Email [...]

]]> By: Jenny http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-17274 Jenny Thu, 15 Nov 2007 12:08:02 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-17274 Thanks Justin.Thanks for the great tips.Cheers. Thanks Justin.Thanks for the great tips.Cheers.

]]> By: Justin Premick http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16828 Justin Premick Tue, 30 Oct 2007 13:13:29 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16828 B, I'd recommend using an address @ your domain as soon as you are able, yes... and getting your website up! :) B,

I’d recommend using an address @ your domain as soon as you are able, yes… and getting your website up! :)

]]> By: B Right http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16819 B Right Mon, 29 Oct 2007 23:58:47 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16819 All the comments are helpful in their own way, and the sum of value enough that I will mark this for further study and to check all the links Thank you all for taking time to comment. It has taken me a long time to read it all, so I hope I will have time to put it to use. Is it advisable to use an email address I connect with my domain name but don't yet have a website for? There is SO MUCH to learn, I wonder if I will ever get anything actual up and going. Troubled Head Lost In The Woods All the comments are helpful in their own way, and the sum of value enough that I will mark this for further study and to check all the links

Thank you all for taking time to comment. It has taken me a long time to read it all, so I hope I will have time to put it to use.

Is it advisable to use an email address I connect with my domain name but don’t yet have a website for?

There is SO MUCH to learn, I wonder if I will ever get anything actual up and going.

Troubled Head
Lost In The Woods

]]> By: Brian Hawkins http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16463 Brian Hawkins Fri, 19 Oct 2007 00:55:54 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16463 Thanks Justin, That's very helpful Thanks Justin,
That’s very helpful

]]> By: Justin Premick http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16438 Justin Premick Thu, 18 Oct 2007 13:19:21 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16438 Murray, I have mixed feelings about ditching the catch-all, simply because of the possibility of someone emailing you a question and either incorrectly guessing your address (i.e. support@ yourdomain when your actual address is help@ yourdomain) or just mis-typing it. I definitely agree that the contact form is a good option. There are numerous <a href="http://www.google.com/search?q=form%20mail%20script" rel="nofollow">form mail scripts</a> (free as well as paid) online. Your web host may even offer one! Leonie, We automatically include the <a href="/faq/questions/115/What+is+the+Unsubscribe+Link+That+AWeber+Appends+to+My+Messages%3F" rel="nofollow">unsubscribe link/text</a> for you at the end of your messages. Brian, Ultimately, we should all be shooting for the same goal: better than we're getting now. That said, we have some <a href="/news/newsletter_statistics_for_best_open_clickthru_and_delivery_rates_1250.htm" rel="nofollow">previous benchmark data here</a> - I'll look into compiling some more recent figures. Christopher, That's a useful tool, thanks! Murray,

I have mixed feelings about ditching the catch-all, simply because of the possibility of someone emailing you a question and either incorrectly guessing your address (i.e. support@ yourdomain when your actual address is help@ yourdomain) or just mis-typing it.

I definitely agree that the contact form is a good option. There are numerous form mail scripts (free as well as paid) online. Your web host may even offer one!

Leonie,

We automatically include the unsubscribe link/text for you at the end of your messages.

Brian,

Ultimately, we should all be shooting for the same goal: better than we’re getting now. That said, we have some previous benchmark data here - I’ll look into compiling some more recent figures.

Christopher,

That’s a useful tool, thanks!

]]> By: Projektet II » Blog arkiv » Hur man skickar nyhetsbrev framgÃ¥ngsrikt http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16428 Projektet II » Blog arkiv » Hur man skickar nyhetsbrev framgÃ¥ngsrikt Thu, 18 Oct 2007 08:02:51 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16428 [...] Här är en bra site att läsa mer pÃ¥. Justin Premick skriver om “Six ways to screw up a customer email“. Justin arbetar pÃ¥ Aweber som är ett företag som enbart arbetar med email utskick. [...] [...] Här är en bra site att läsa mer pÃ¥. Justin Premick skriver om “Six ways to screw up a customer email“. Justin arbetar pÃ¥ Aweber som är ett företag som enbart arbetar med email utskick. [...]

]]> By: Christopher Rees http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16427 Christopher Rees Thu, 18 Oct 2007 06:23:08 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16427 Another great tool for automatically creating whitelists that you can use on your own sites, can be found here: http://www.keywebdata.com/?page_id=28 Smashing Magazine (www.smashingmagazine.com) has an article today on SPAM e-mail and creating bulletproof e-mails, might be worth a read. It's a great site from a designer's perspective (don't know if it's been covered before, but it's a good site to put on the frequent visit list). Thanks for the great info! Another great tool for automatically creating whitelists that you can use on your own sites, can be found here:

http://www.keywebdata.com/?page_id=28

Smashing Magazine (www.smashingmagazine.com) has an article today on SPAM e-mail and creating bulletproof e-mails, might be worth a read. It’s a great site from a designer’s perspective (don’t know if it’s been covered before, but it’s a good site to put on the frequent visit list).

Thanks for the great info!

]]> By: April Eriel http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16425 April Eriel Thu, 18 Oct 2007 04:23:32 +0000 http://www.aweber.com/blog/email-marketing/six-ways-to-screw-up-a-customer-email.htm#comment-16425 re. physical address vs. PO box, here's what CAN-SPAM says about the address: "It also must include your valid physical postal address." I think a PO box qualifies as a physical postal address. I live in a small town in Lake Tahoe and we don't have postal service, my only 'physical POSTAL address' IS my PO box. If you send mail to my physical address, it gets sent back.. so the only postal address I can give is a PO box. I don't think CAN-SPAM would include a rule that some citizens can't possibly follow. re. physical address vs. PO box, here’s what CAN-SPAM says about the address: "It also must include your valid physical postal address."

I think a PO box qualifies as a physical postal address.

I live in a small town in Lake Tahoe and we don’t have postal service, my only ‘physical POSTAL address’ IS my PO box. If you send mail to my physical address, it gets sent back.. so the only postal address I can give is a PO box.

I don’t think CAN-SPAM would include a rule that some citizens can’t possibly follow.

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