Real Estate Email Tips, Pt. 1 - Don’t Do This!

Posted by Justin Premick

In the highly competitive Real Estate market, agents bend over backward to earn business and close sales, and to differentiate themselves from the rest. They’re some of the most aggressive and industrious salespeople out there.

A lot of them are adding permission-based email to their marketing mix (which naturally we think is great :)), but they aren’t sure how to use it to build their business. Maybe this is the situation you find yourself in.

While they recognize the need to build and follow up with a list of subscribers, agents can easily fall into the trap of taking the “easy way out” when it comes to how they implement email marketing. Namely, they use email solely to send out listings and solicitations for business.

That approach is probably better than nothing, but it’s not going to knock anyone’s socks off.

Let’s take a look at why not.

Define Your Purpose

What goal/s have you set for your email marketing campaign?

In general terms, most Real Estate agents are looking to increase their sales. That’s a good broad goal, but not quite what I’m getting at.

What I mean is, what have you defined as the way to grow your sales via email?

One goal that a Real Estate agent may have is to make subscribers aware of current home listings, and get them to contact the agent about those listings.

Let’s Take a Look at That Strategy

Say I sign up to your list because I’m interested in seeing what properties/prices are out there. I get an email from you later that month with new and/or featured listings.

A few weeks later I get another one. And then another one.

So What Have You Accomplished?

Well, you’ve shown me some properties, which may or may not be in my price range. (Sure, you could ask me what price range I’m in the market for when I sign up, but then you run the risk of me abandoning your form because it’s too complicated, or because I don’t yet want to tell you how much money I have to spend.)

You’ve also done the same thing that I could do directly on your website, or on your competitors’ websites - browse available properties.

Whoop-dee-doo (pardon my enthusiasm). That’s not a whole lot of incentive for me to get on - or stay on - your list.

What Haven’t You Done?

You haven’t…

In addition, you’ve probably ensured that I won’t be listening to you for long - I can only take so many listings before it’s just not worth my time to open your messages. Even if I don’t unsubscribe, if you’re not delivering value, I won’t open your emails.

So What’s My Point?

For this discussion, we defined our goal as making subscribers aware of current home listings. And then we talked about a way to do that.

The thing is… there’s a lot more to buying a house than picking the one that looks pretty on the computer. And there are a lot of places that subscribers can view house listings already, on a timeline that they choose.

Your real estate business sells houses. Nice houses. So do a lot of your competitors.

To differentiate your real estate business from the rest, get away from just giving out a “catalog” via email, and start focusing on the other sources of value that you can provide potential customers.

Until Next Time…

I’ll be following this up with ideas on alternative goals you can shoot for with your email campaign.

In the meantime, start thinking about how you can better market your Real Estate business via email. We’ll compare notes next week.

(By the way - if any agents have taken the “catalog” approach to their email marketing and have found it to be the most effective, or even moderately effective, please chime in. You’ll note I’m not quoting any numbers above - this article is my perspective and is totally qualitative and open to discussion/rebuttal.)

Want More Email Marketing Tips Like These?

Sign up to our blog – we’ll let you know when new articles are available.

Naturally, as a permission-based email marketing company, we respect your privacy.


UPDATE: My post on real estate email marketing ideas is now up on the blog - take a look and let me know if you agree/disagree/have other ideas on how to best market to potential buyers!





Print This Post

Related Posts:
  • No Related Post




21 Responses

  1. Dondre Berry
    April 10th, 2007 at 12:24 pm

    Great Info!!!!!!!!!That was very helpful and I can not wait to see the alternives. I am a new developer in South Carolina. Check out my site for comments

  2. Diana Fontanez
    April 10th, 2007 at 8:19 pm

    Great article but i would add what has helped me over the past year in my newsletter.

    1. Build trust with readers because people buy from those they know and trust.
    2. Become a leader and an expert. People respect, follow and buy from leaders and experts.

    3. Diversify your real estate business with teleclasses, workshops, seminars and also sell electronic products like reports and ebooks. Those that dont buy a house could easily purchase an ebook on how to save money on their first purchase. Thats working less for more! :)

    4. Give them great information, articles, resources. Become the leader and the resource for your market and then promote yourself!

    5. Send out a weekly packed newsletter with educational material, send solo emails promoting your reports, classes, seminars, etc.

    6. Create an affiliate program on your website. Those that recommend your services get a piece of the pie.

    Well.. Those are my tips!

    Diana

  3. eric mabo
    April 10th, 2007 at 9:05 pm

    Thanks for this nice piece. You seemed to be echoing what I told one of my agents yesterday. Please tell us about the alternatives. I am very anxious

  4. Steve Seltzer
    April 10th, 2007 at 11:00 pm

    Buying a property is a huge financial risk/investment.

    Number 1 concern: What is the market likely to do in the future?
    Assuming you’re not clairvoyant, the next best thing an agent can offer is an analysis of the LOCAL real estate market.

    This is how you differentiate yourself from thousands of other agents. In effect, you become an expert in the geographical area that the buyers are interested in.

    Another concern: What are interests rates going? Offer an analysis of some sort.

  5. Jim Cockrum
    April 11th, 2007 at 2:30 pm

    A client of mine that I’ve helped implement aweber with is actually a very successful agent (top 5 in the state) using aweber email campaigns. He calls them "drip" campaigns.

    I’d be happy to hook you up with him if you’d like. I’ve made an aweber believer out of him and he’s doing amazingly well.

    Jim

  6. Justin Premick
    April 11th, 2007 at 3:30 pm

    Jim,

    That’d be great! If he’s interested, I’d love to get his feedback and talk to him about how he’s marketing to his clients.

  7. Dane Maxwell
    April 12th, 2007 at 11:56 am

    Great peice, excellent advise.

  8. Real Estate Email Marketing Tips | Real Estate Marketing Tools, Tips and Strategies
    April 12th, 2007 at 1:17 pm

    [...] In Real Estate Email Tips, Pt. 1 - Don’t Do This!, Justin Premick writes about the importance of setting goals when planning your email marketing campaign. He also stresses that in order to differentiate yourself from other agents, you have to do more than just show subscribers pictures of homes. That’s what everyone else does. To differentiate yourself, you must go above and beyond. The thing is… there’s a lot more to buying a house than picking the one that looks pretty on the computer. And there are a lot of places that subscribers can view house listings already, on a timeline that they choose. [...]

  9. Mark Schwartz
    April 30th, 2007 at 5:47 pm

    Good food for thoughts. It seems that the majority of websites are image sites which do nothing more than show off the credentials of the site owner and have a bunch of listings on them. This does nothing to buyer’s and seller’s problems. People want to know how their problems will be solved, such as how the heck do I get in a home (or out of one). email, like websites, needs to inform and captivate.

  10. Kris Kemp
    June 5th, 2007 at 9:31 am

    Realtors need to offer their cell phone number, a video of them speaking personally to the person visiting the site, and a fun incentive to stick around (stickiness of the page) the site, including, but not limited to, video games, a free report, a poll, perhaps include a funny video and an updated blog or quote or prize for daily visitors to get them returning.

    It seems that realtors have such inflated egos with their fancy suits, latest hairstyle that looks ridiculous, especially the ‘Jennifer Anniston’ doo when everyone else is doing this and it’s boring to begin with, anda their fancy credentials, that they seem as if they’re participating in their own myth.

    Be down to earth. Be fun. Be accessible. Offer free help. Establish trust and reliabliity.

    Thanks for the is article. It is well written and informative and we can all use this advice.

    Not a realtor but might become one one day

  11. Danielle Millar
    June 5th, 2007 at 9:17 pm

    Great advice. Our business isn’t just getting customers to buy a house, it getting them to buy two or three as investments. We need that compelling message to show our clients where the deals are. No one cares what the property looks like it is all in the numbers.

    Thanks! I will implement your tips right away.

  12. Glenn
    June 5th, 2007 at 11:54 pm

    By keeping "Top of Mind" with prospects, it will allow you to build a relationship with the prospect, whether they are buying or selling. Email and direct mail used together can be a powerful 1-2 punch.

    Consider adding a direct mail component to your campaigns. By approaching them from multiple mediums, you increase your chances for a future contact.

    Call Capture systems can gather mailing address information that you can use to supplement your database of contacts.

    Hope this helps..

  13. Lee Kendrick
    June 6th, 2007 at 12:04 am

    Feature success stories… and I don’t mean just talking about recently sold properties either.

    Tell your readers about harsdhips sellers or buyers faced that you helped them overcome… and the same goes for buyers.

    Bring your readers "heart felt" stories that show you truly care bout your clients, other agents, other agent’s clients & more!

    Care… care… and care some more…

  14. Justin Premick
    June 6th, 2007 at 8:23 am

    Kris,

    Great point about being down to Earth and accessible. When your clients perceive you more as an individual/authentic as opposed to the archtype you noted, they’re going to come to you first - and again later.

    Lee,

    I agree - success stories are critical. I make some mention of this in my subsequent post on real estate marketing - but your point about overcoming difficulties even outside of the immediate transaction itself is well-taken, and one I didn’t think of before.

  15. Show Me » Real Estate Email Tips, Pt. 1 - Don’t Do This!
    June 13th, 2007 at 7:04 am

    [...] (By the way - if any agents have taken the “catalog” approach to their email marketing and have found it to be the most effective, or even moderately effective, please chime in. You’ll note I’m not quoting any numbers above - this article is my perspective and is totally qualitative and open to discussion/rebuttal.) Share and Enjoy: These icons link to social bookmarking sites where readers can share and discover new web pages. [...]

  16. Maria Porter
    June 17th, 2007 at 1:29 pm

    Great Articles Justin,

    I especially liked the line that the realtor has not

    "given me any reason to contact you over the hundreds of other agents in your area…"

    This line hit the nail on the head for me. Give the potential client a reason to open up your weekly emails, maybe because you offer great information about future plans in the area, info on clubs and social groups, testimonials of happy buyers and sellers, discount coupons to local suppliers etc in addition to new listings.

    Developing a relationship within a newsletter campaign puts your name in the forefront of potential customers, so when they decide to take the next step you should be the one they turn to.

    Great job.
    P.S. I don’t see realtors using case studies as part of their marketing plans anymore?

  17. Justin Premick
    June 18th, 2007 at 8:47 am

    Maria,

    Case studies are definitely a tool that realtors could use. They’re a great way to provide an example of how others are benefiting from your services, and testimonials naturally work their way into case studies.

    Another possibility would be to blog a client’s home purchase (or home sale), from their first meeting with you to the closing. This would give you the opportunity to work in advice/tips/testimonials with the story, as well as show potential customers all the work that you do on their behalf.

  18. John Cobb
    July 10th, 2008 at 3:14 pm

    I haven’t tried AWeber yet but I have been using drip email campaigns and they are intially time consuming to set up, but once it is set up it is a real time saver and pays off very quickly. I’ll probably give this service a try in the near future.

  19. Donavan
    September 22nd, 2008 at 12:53 pm

    I want to get started on a Drip campaign. What is the best article or tutorial I can read to get started? I want to do about five emails spaced a week apart. Also, I want to embed video into my email newsletters. Should I just add a link to YouTube or is there a better way?

  20. John Cobb
    September 22nd, 2008 at 3:13 pm

    I haven’t done much with videos. My drip email includes the same or similar information I put in my blog entries. I recommend starting a blog, read other people’s blogs to get an idea of what looks good to you and what doesn’t, see what other people are blogging about, and then put together your drip email campaign and start managing your blog at the same time - killl two birds at the same time while building more traffic to your website - you do have a website right? You will be increasing your blog traffic, creating drip emails, getting customers to return to your site and submitting info a couple of different directions at the same time. Visit my website, request some information about a home, and you will start receiving my drip emails as an example….

  21. Five Content Ideas for Real Estate Emails - Inbox Ideas: Email Marketing Tips by AWeber
    September 29th, 2008 at 3:15 pm

    [...] post about Real Estate email marketing talked about what’s wrong with a lot of [...]

Leave a Comment













Subscribe without commenting

Subscribe via RSS rss




footer