Do Simple Opt-In Forms Build Credibility?
Posted by Justin PremickI just read a great post by Jonathan Mendez talking about the benefits of making your opt-in forms and landing pages simple.
I’m a big fan of making opting in easy, but I’ve always looked at it as an isolated interaction between subscriber and site. Meaning that you make your opt-in form quick-and-easy to fill out so people don’t abandon it.
Mendez says there’s another benefit: “simplicity generates a comfort level and confidence in users based on the perceived ease of the landing page before they even engage.”
Simply put, the opt-in is likely the first contact your subscribers have with your site. The easier/more smoothly that goes, the more comfortable and confident they’ll feel on your site.
Put them at ease, they’ll feel like they’re going to succeed on your site — that you’re going to make it impossible for them to fail.
Make the opt-in confusing or difficult, and every future action they take on your site is going to feel daunting. If they sign up at all.
Thoughts?
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8 Responses
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sally neill
December 8th, 2006 at 3:23 pm
Very helpful comments, Im just figuring out opt in forms etc etc and I found this information very helpful, I will keep this in my thoughts when I do a landing page, so thankyou, sally

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Chris Lockwood
December 8th, 2006 at 5:07 pm
I guess I’d have to see what his idea of simple is… most forms I see ask for name and email, not sure what could be NOT simple about that.
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Justin Premick
December 8th, 2006 at 5:50 pm
Hi Chris,
There are a lot of things that might unnecessarily complicate an opt-in form or page:
- Location of the form - is it “above the fold” (and not just for people on 1280 x 1024)? If it’s in a sidebar, is it prominent, or is it obscured among a mess of “Add To My Yahoo/Google/Bloglines” links and other content?
- Size and color of the form headline, fields and labels: are they easy to see and read?
- Lack of description in the form headline - is it immediately obvious to visitors what will happen if they opt in? Are the benefits clear and relevant to visitors?
- Other content - does it draw attention away from the opt-in form? If so, is there a logical flow from that content back to that or another opt-in form, or to whatever action you want visitors to take after hitting your site?
(I’m sure there are more, these are just the first handful that come to mind)
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Stan smith
December 8th, 2006 at 9:27 pm
I have been testing a variety of opt-in forms and it the results are showing that the headline is the #1 influencer and the "Benefit Bullets" are a clost second.
The data is showing that clearly telling subscribers what they are getting and how they can benefit is the key to the success of an opt-in form.
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ralph elliot
December 8th, 2006 at 10:09 pm
For seminar marketing, a monthly drawing for a free registation at an upcoming seminar will increase opt-ins at the landing page up to 30%
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AnnaLaura Brown
December 16th, 2006 at 8:57 am
Offering a free ebook or set of articles or something similar works also.
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» How Not to Make a Signup Form - AWeber Blog
March 20th, 2007 at 9:01 am
[…] We’ve talked a lot in this space about making it as easy as possible for your subscribers to get on your list. […]
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May 23rd, 2008 at 2:00 pm
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