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	<title>Comments on: Punctuation Reputation</title>
	<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm</link>
	<description>Email Marketing Tips by AWeber</description>
	<pubDate>Sun, 20 Jul 2008 18:40:46 +0000</pubDate>
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		<title>By: Justin Premick</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16439</link>
		<dc:creator>Justin Premick</dc:creator>
		<pubDate>Thu, 18 Oct 2007 13:26:13 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16439</guid>
		<description>Murray,

ISPs and spammers are constantly trying to keep ahead of each other, and sometimes false positives (legitimate mail getting filtered) do occur, as well as spam getting through.

Keep in mind that the 2-3 pieces of spam that you're seeing per week represent only a fraction of the unsolicited mail that's actually sent to your address. Your ISP takes care of much of it without ever even putting it in your inbox &lt;strong&gt;or&lt;/strong&gt; your junk folder.</description>
		<content:encoded><![CDATA[<p>Murray,</p>
<p>ISPs and spammers are constantly trying to keep ahead of each other, and sometimes false positives (legitimate mail getting filtered) do occur, as well as spam getting through.</p>
<p>Keep in mind that the 2-3 pieces of spam that you&#8217;re seeing per week represent only a fraction of the unsolicited mail that&#8217;s actually sent to your address. Your ISP takes care of much of it without ever even putting it in your inbox <strong>or</strong> your junk folder.</p>
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		<title>By: Murray</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16417</link>
		<dc:creator>Murray</dc:creator>
		<pubDate>Wed, 17 Oct 2007 23:58:01 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16417</guid>
		<description>Hi Justin: I am reqlly confussed about how effective the filtering system really is. 

Legetimate emails, like the ones mentioned above are filtered everyday, but the junk from Africa still gets through. I know, because 2-3 a week still hits my mailbox, no matter how much blocking I do.

What's the deal here?</description>
		<content:encoded><![CDATA[<p>Hi Justin: I am reqlly confussed about how effective the filtering system really is. </p>
<p>Legetimate emails, like the ones mentioned above are filtered everyday, but the junk from Africa still gets through. I know, because 2-3 a week still hits my mailbox, no matter how much blocking I do.</p>
<p>What&#8217;s the deal here?</p>
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		<title>By: Justin Premick</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16394</link>
		<dc:creator>Justin Premick</dc:creator>
		<pubDate>Wed, 17 Oct 2007 15:46:58 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16394</guid>
		<description>David,

When looking at the Spam score for one of your messages, just focus on keeping your score relatively low - below 5.

Don't micro-manage it - taking a message with a score of say, 2 and obfuscating words to get the score down to 1 won't help you get delivered. As Tom notes, it'll look to an ISP like you're using spammer tricks (and in their eyes, who but a spammer would do that?), and it'll look bad to your subscribers as well.

Write your message the way you want people to read it, and as long as your Spam score is below 5, send it. If it's above 5, look at the criteria and see why - the cause will almost always be something other than just certain words appearing in your message.</description>
		<content:encoded><![CDATA[<p>David,</p>
<p>When looking at the Spam score for one of your messages, just focus on keeping your score relatively low - below 5.</p>
<p>Don&#8217;t micro-manage it - taking a message with a score of say, 2 and obfuscating words to get the score down to 1 won&#8217;t help you get delivered. As Tom notes, it&#8217;ll look to an ISP like you&#8217;re using spammer tricks (and in their eyes, who but a spammer would do that?), and it&#8217;ll look bad to your subscribers as well.</p>
<p>Write your message the way you want people to read it, and as long as your Spam score is below 5, send it. If it&#8217;s above 5, look at the criteria and see why - the cause will almost always be something other than just certain words appearing in your message.</p>
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		<title>By: David Kamau</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16386</link>
		<dc:creator>David Kamau</dc:creator>
		<pubDate>Wed, 17 Oct 2007 14:18:15 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-16386</guid>
		<description>Good tip. But could you go step farther and offer alternative suggestions? When I use certain words on my autoresponders messages, the spam rating goes up (meaning they will likely cause my message to be flagged). Once I add punctuations (or slight misspellings) into the same keywords, spam rating goes down, sometimes to zero.

I'm confused here. Additional suggestions would be nice.</description>
		<content:encoded><![CDATA[<p>Good tip. But could you go step farther and offer alternative suggestions? When I use certain words on my autoresponders messages, the spam rating goes up (meaning they will likely cause my message to be flagged). Once I add punctuations (or slight misspellings) into the same keywords, spam rating goes down, sometimes to zero.</p>
<p>I&#8217;m confused here. Additional suggestions would be nice.</p>
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		<title>By: &#187; A Love-Hate Relationship with Email - AWeber Blog</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-1656</link>
		<dc:creator>&#187; A Love-Hate Relationship with Email - AWeber Blog</dc:creator>
		<pubDate>Tue, 13 Feb 2007 14:22:18 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-1656</guid>
		<description>[...] Avoid Intentional Misspellings [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] Avoid Intentional Misspellings [&#8230;]</p>
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		<title>By: Daniel from Argentina</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-968</link>
		<dc:creator>Daniel from Argentina</dc:creator>
		<pubDate>Tue, 05 Dec 2006 14:33:54 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-968</guid>
		<description>Hi! I've been in internet business since 1999
well, we sell a singing multimedia course
and actually have more than 50,000 subscribers into our list

But, after a doing campaing only 8 to 10% gets read by the
recipient's owner.. that's really bad for keep in business..

nowadays we're having BIG deliverability
problems in spanish language so our question
is if AWEBER offers a solution to this spanish
language market (which is really big)

Or if anyone of you did campaing using aweber
in spanish..

I mean..spam score check to spanish spam triggers words,
like GRATIS, PROMOCION, and so..

We're thinking to use AWEBER for our next 'inminent'
christmass's campaing  but we need some kind of
security or recomendation at least.

Oh! almost forgot this.. what about the exclamation symbols?
would those kind of symbols, like ? ! $ %', trigger 
the spam filters too? 'cos we are using them in our
maillings.

Thanks you all!</description>
		<content:encoded><![CDATA[<p>Hi! I&#8217;ve been in internet business since 1999<br />
well, we sell a singing multimedia course<br />
and actually have more than 50,000 subscribers into our list</p>
<p>But, after a doing campaing only 8 to 10% gets read by the<br />
recipient&#8217;s owner.. that&#8217;s really bad for keep in business..</p>
<p>nowadays we&#8217;re having BIG deliverability<br />
problems in spanish language so our question<br />
is if AWEBER offers a solution to this spanish<br />
language market (which is really big)</p>
<p>Or if anyone of you did campaing using aweber<br />
in spanish..</p>
<p>I mean..spam score check to spanish spam triggers words,<br />
like GRATIS, PROMOCION, and so..</p>
<p>We&#8217;re thinking to use AWEBER for our next &#8216;inminent&#8217;<br />
christmass&#8217;s campaing  but we need some kind of<br />
security or recomendation at least.</p>
<p>Oh! almost forgot this.. what about the exclamation symbols?<br />
would those kind of symbols, like ? ! $ %&#8217;, trigger<br />
the spam filters too? &#8216;cos we are using them in our<br />
maillings.</p>
<p>Thanks you all!</p>
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		<title>By: Mark Widawer</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-250</link>
		<dc:creator>Mark Widawer</dc:creator>
		<pubDate>Sun, 17 Sep 2006 16:50:47 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-250</guid>
		<description>Tom,
When I write autoresponder and broadcast messages, I write in a totally natural voice, and to the recipient personally. In other words, the 'first person'. 
I don't care one bit about writing spammy text -- even when I am offering something free to my list or something with a bonus. 
But when I'm done, I do care. I click the spam-assassin button in Aweber, I always score under 1, and usually a flat zero. 
Your advice is perfect. 
--Mark
http://www.Googleicious.com</description>
		<content:encoded><![CDATA[<p>Tom,<br />
When I write autoresponder and broadcast messages, I write in a totally natural voice, and to the recipient personally. In other words, the &#8216;first person&#8217;.<br />
I don&#8217;t care one bit about writing spammy text &#8212; even when I am offering something free to my list or something with a bonus.<br />
But when I&#8217;m done, I do care. I click the spam-assassin button in Aweber, I always score under 1, and usually a flat zero.<br />
Your advice is perfect.<br />
&#8211;Mark<br />
<a href="http://www.Googleicious.com" rel="nofollow">http://www.Googleicious.com</a></p>
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		<title>By: The Frank Haywood Newsletter &#187; Ever received email with words like FR&#8217;EE in them?</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-204</link>
		<dc:creator>The Frank Haywood Newsletter &#187; Ever received email with words like FR&#8217;EE in them?</dc:creator>
		<pubDate>Mon, 11 Sep 2006 08:30:39 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-204</guid>
		<description>[...] September 11, 2006Ever received email with words like FR&#8217;EE in them?  If so, it was probably spam am I right?&#160; However I&#8217;ve noticed an increasing number of mailing lists that I&#8217;m on have started sending me email that looks like spam.&#160; With mangled words in the body like FR&#8217;EE, F.REE, FR,EE and so on. &#160; This is crazy as well as annoying, because even though I&#8217;m opted in to receive those mailings, when I receive them they look like spam.&#160; In fact I accidentally deleted one the other day while quickly going through an account. &#160; They also hurt readability as it causes me to stop part way through a sentence even if only for a fraction of a second, but it halts the flow of the text. &#160; So why have the authors started to do it? &#160; Well, they want to use the magic words (now overused in my opinion) that trigger attention.&#160; Words like &#34;free&#34; and &#34;sex&#34;, and my personal favourite phrase &#34;free sex&#34;.  &#160; Sorry. &#160; Anyway, if they use those in their emails, guess what?&#160; They trigger a spam filter and the email either gets marked as spam or put in the spam folder or deleted or any combination of those things. &#160; The reasoning is, they break up the spammy words by putting punctuation in them.&#160; D&#8217;oh!&#160; Talk about shooting yourself in the foot! &#160; So now, even though the email is a legitimate opted-in newsletter, it looks like spam.&#160; Because guess what?&#160; Putting punctuation in words is exactly what the spammers do to get them past spam filters.&#160; And admins running those spam filters know this, so they get an even higher spam rating. &#160; Isn&#8217;t that just daft?&#160; I read a bit of advice a couple of years ago about working on the web, and it simply said &#34;keep it real&#34;.&#160; That&#8217;s good advice. &#160; Just ignore what&#8217;s going on with spam and deliverability, and do what you do best.&#160; Ultimately your message will get across. &#160; This has been a topic on my mind for a while now, but this piece was written after I read an article by Tom Kutzer of Aweber called Punctuation Reputation.&#160; Go and have a read.&#160;  Filed under Blog by Frank Haywood [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] September 11, 2006Ever received email with words like FR&#8217;EE in them?  If so, it was probably spam am I right?&nbsp; However I&#8217;ve noticed an increasing number of mailing lists that I&#8217;m on have started sending me email that looks like spam.&nbsp; With mangled words in the body like FR&#8217;EE, F.REE, FR,EE and so on. &nbsp; This is crazy as well as annoying, because even though I&#8217;m opted in to receive those mailings, when I receive them they look like spam.&nbsp; In fact I accidentally deleted one the other day while quickly going through an account. &nbsp; They also hurt readability as it causes me to stop part way through a sentence even if only for a fraction of a second, but it halts the flow of the text. &nbsp; So why have the authors started to do it? &nbsp; Well, they want to use the magic words (now overused in my opinion) that trigger attention.&nbsp; Words like &quot;free&quot; and &quot;sex&quot;, and my personal favourite phrase &quot;free sex&quot;.  &nbsp; Sorry. &nbsp; Anyway, if they use those in their emails, guess what?&nbsp; They trigger a spam filter and the email either gets marked as spam or put in the spam folder or deleted or any combination of those things. &nbsp; The reasoning is, they break up the spammy words by putting punctuation in them.&nbsp; D&#8217;oh!&nbsp; Talk about shooting yourself in the foot! &nbsp; So now, even though the email is a legitimate opted-in newsletter, it looks like spam.&nbsp; Because guess what?&nbsp; Putting punctuation in words is exactly what the spammers do to get them past spam filters.&nbsp; And admins running those spam filters know this, so they get an even higher spam rating. &nbsp; Isn&#8217;t that just daft?&nbsp; I read a bit of advice a couple of years ago about working on the web, and it simply said &quot;keep it real&quot;.&nbsp; That&#8217;s good advice. &nbsp; Just ignore what&#8217;s going on with spam and deliverability, and do what you do best.&nbsp; Ultimately your message will get across. &nbsp; This has been a topic on my mind for a while now, but this piece was written after I read an article by Tom Kutzer of Aweber called Punctuation Reputation.&nbsp; Go and have a read.&nbsp;  Filed under Blog by Frank Haywood [&#8230;]</p>
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		<title>By: Tom Kulzer</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-154</link>
		<dc:creator>Tom Kulzer</dc:creator>
		<pubDate>Thu, 31 Aug 2006 17:35:24 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-154</guid>
		<description>Diana,

You're unfortunately in a market space that is so commonly spammed that heavy content filters are a way of life.  Your best avenue for good deliverability is to keep your emails extremely short with the goal to get recipients to click thru to a webpage that contains the meat of your content.

Definitely don't resort to tricks to try to get past filters using obfuscation.  In the long run it just makes your messages look unprofessional and will eventually get you filtered even more heavily.</description>
		<content:encoded><![CDATA[<p>Diana,</p>
<p>You&#8217;re unfortunately in a market space that is so commonly spammed that heavy content filters are a way of life.  Your best avenue for good deliverability is to keep your emails extremely short with the goal to get recipients to click thru to a webpage that contains the meat of your content.</p>
<p>Definitely don&#8217;t resort to tricks to try to get past filters using obfuscation.  In the long run it just makes your messages look unprofessional and will eventually get you filtered even more heavily.</p>
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		<title>By: Diana Mirkin</title>
		<link>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-143</link>
		<dc:creator>Diana Mirkin</dc:creator>
		<pubDate>Sun, 27 Aug 2006 11:46:17 +0000</pubDate>
		<guid>http://www.aweber.com/blog/email-deliverability/punctuation-reputation.htm#comment-143</guid>
		<description>We write a health and fitness newsletter, by an M.D., and occasionally have articles that mention medically correct terms for body parts, such as "breast" or "penis", and sometimes medications such as "Viagra" or "testosterone".  These routinely got rejected for so many of our subscribers that I started to put a * in the middle of the words. They are in the text, not in headlines. What else can I do, other than just stop using these pieces in the newsletter?</description>
		<content:encoded><![CDATA[<p>We write a health and fitness newsletter, by an M.D., and occasionally have articles that mention medically correct terms for body parts, such as &#8220;breast&#8221; or &#8220;penis&#8221;, and sometimes medications such as &#8220;Viagra&#8221; or &#8220;testosterone&#8221;.  These routinely got rejected for so many of our subscribers that I started to put a * in the middle of the words. They are in the text, not in headlines. What else can I do, other than just stop using these pieces in the newsletter?</p>
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