Archive for the 'Uncategorized' Category
System Maintenance Friday at Midnight
Marc Kline - April 23rd, 2008
This Friday, April 25th beginning at Midnight ET, our internet service provider will be conducting maintenance work.
The website will not be available during a period of up to 1.5 hours. It has been indicated to us that it will likely take less time than this, but any work or activity in or from an account set for this time should be rescheduled.
In our history, this is the first time we’ve received notice of such necessary downtime, so future downtime for this reason seems very unlikely.
Thanks for your patience, and for choosing AWeber!
Posted in : Uncategorized | Comments OffEaster Holiday Support Hours
Justin Premick - March 20th, 2008Our support offices will be closed for the Easter holiday on:
We’ll be back to answer your questions by phone, email and livechat at 9:00AM EDT on Saturday, March 22nd. If you have any questions on Friday, drop us a line by email so we can get an answer to you as soon as possible.
Our extensive Knowledge Base also contains answers to many common (and not-so-common) questions, in many cases with screenshots and step-by-step walkthroughs. You may find the answer you’re looking for there!
As always, we will be monitoring the system and the support inbox to address any critical issues.
Thanks!
Posted in : Uncategorized | No Comments »System Maintenance: Keeping AWeber Running Strong
Justin Premick - February 28th, 2008Many of our customers come to AWeber for fast, reliable service and powerful email marketing features like the enhancements made to our Blog Broadcaster in recent weeks.
The flipside of making AWeber do more for you — and faster — as we grow is the need to perform upgrades and system maintenance from time to time.
Posted in : Uncategorized | 9 Comments »Upcoming System Maintenance This Weekend
Justin Premick - February 1st, 2008
AWeber’s development team will be performing scheduled system maintenance this weekend from:
Saturday, February 2nd, 11:00PM EST - Sunday, February 3rd, 7:00AM EST
During this time, the AWeber Customer Control Panel will be inaccessible.
Planned maintenance sessions like this help us avoid unplanned ones down the road and continue to deliver the fast, reliable system that our users have come to expect from us over the past 9+ years.
During this time, you’ll still be able to access the parts of the site that you don’t have to login to get to (such as our blog, Knowledge Base and videos).
Anyone who signs up to your list during this time will be collected and stored in AWeber, but they won’t be added to your list until we bring the control panel back up. This helps ensure that nothing we do during maintenance inadvertently causes you to lose any subscriber data.
If you have any questions, just get in touch with our Customer Solutions Team and we’ll be happy to help.
Thanks for your patience, and for choosing AWeber!
UPDATE: As a couple of you noted, we ran a bit over the 7:00AM time originally planned for maintenance. Some of the maintenance steps took more time than anticipated.
We brought the control panel back up as quickly as possible, which was at 9:15AM. On behalf of everyone here at AWeber, I’m sorry for the delay.
Posted in : Uncategorized | 7 Comments »Christmas Holiday Support Hours
Justin Premick - December 20th, 2007
AWeber’s offices will be closed on:
as we join family and friends for the Christmas holiday.
As always, we will be monitoring the system and the support inbox to address any critical issues.
Our Customer Solutions Team will be back on Wednesday, December 26 at 8:00AM EST.
Happy Holidays!
Posted in : Uncategorized | Comments OffMonday Fun: What If Santa Were an Email Marketer?
Justin Premick - December 10th, 2007Let’s keep it light for Monday…
Mark Brownlow put up a quick list of what Santa’s life would be like as an email marketer.
My favorite: “Nor would he get many people reporting his gifts as unwanted (even though some of them are) and opting-out of future deliveries.”
Can you think of any additions to it? What would you add?
Posted in : Uncategorized | 1 Comment »Thanksgiving Holiday Hours
Justin Premick - November 20th, 2007
On Thursday, November 22, we’ll be eating turkey, seeing family, watching football, and generally enjoying the Thanksgiving holiday.
Our offices will be closed, but rest easy — the servers are still coming to work Thursday. We’ll be keeping an eye on them to make sure they don’t try to take the day off, too 
We’ll be back in the office at 8:00AM on Friday, November 23, so if you have any questions on Thursday shoot us an email and we’ll get back to you then.
Happy Thanksgiving!
Posted in : Uncategorized | 1 Comment »AWeber Gets a Little Video Love
Justin Premick - October 18th, 2007It’s always fun to read about how people are using AWeber to communicate with their website visitors.
But it’s even more fun to see them talking about it.
Just yesterday we came across this video of AWeber user Lindsey Harper, sharing her experience growing a business online using AWeber and pay-per-click advertising.
Thanks, Lindsey! We’re glad to hear about your success.
Posted in : Uncategorized | 4 Comments »July 4th Holiday Hours
Justin Premick - July 3rd, 2007
AWeber’s support offices will be closed on Wednesday, July 4th for Independence Day.
As always, we will be monitoring the system and the support inbox to address any critical issues.
We’ll be back to answer your questions via phone, email and livechat at 7AM on Thursday the 5th.
Thanks!
Posted in : Uncategorized | No Comments »Easter Holiday Support Hours
Justin Premick - April 4th, 2007
AWeber’s support offices will be closed for the Easter holiday on:
- Friday, April 6th
- Saturday, April 7th
As always, we will be monitoring the system and the support inbox to address any critical issues.
Our support team will be back in the office at 7AM Eastern Time on Monday, April 9th.
Have a great holiday!
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