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Extended Support Hours - You Asked, We Listened.

Beginning Monday May 22nd customer service will be available 12 hours per day from 7AM - 7PM EST Monday through Friday.

You asked for these extended hours and our team jumped at the opportunity to provide support at the hours you need.

Real people providing real answers via toll-free phone, livechat, and email that are easy to understand and implement.

Old hours: 9AM - 5PM Eastern
New hours: 7AM - 7PM Eastern starting Monday May 22nd.

AWeber Integrates with “ASK Database”

If you are currently using the ASK Database and would like to automatically follow up with your respondents; we have now made this very easy.

While creating your Ask Campaign follow these instructions:

1. On the “Autoresponder” step, you will find “Subscribe Respondents to an External Autoresponder via E-Mail” in the second section.
2. Your AWeber email address is the listname@aweber.com (replace list name with your actual list name to which you want the Ask Campaign linked).
3. Type or copy / paste the AWeber email address in the field that says: “AR E-Mail Address”
4. AWeber does not require a specific subject, so you may leave the “AR Subject” field blank
5. Scroll to the bottom of the page and click the button to continue to the next step!

To Add AWeber after your Ask Campaign has been created:

1. Click on your Ask Campaign in your campaign list to activate it.
2. Select “Campaign Edit” in the left menu
3. Click the “Autoresponder” button
4. On the “Autoresponder” page, you will find “Subscribe Respondents to an External Autoresponder via E-Mail” in the second section.
5. Your AWeber email address is the listname@aweber.com (replace list name with your actual list name to which you want the Ask Campaign linked).
6. Type or copy / paste the AWeber email address in the field that says: “AR E-Mail Address”
7. AWeber does not require a specific subject, so you may leave the “AR Subject” field blank
8. Scroll to the bottom of the page and click the “Update” button to complete the process!

You can find out more about the ASK Database by clicking here.